Solutions Architect - Chicago, United States - Supernova Technology™

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    JOB DESCRIPTION

    As the Solutions Architect, you will help discover and gather client needs, and design / guide the implementation of Supernova's SBL platform for our enterprise clients.


    The candidate will work closely with internal and external project and technology teams to define and document system architecture, integration points, and integration specs.

    The candidate will oversee the system design as well as the client onboarding process from the technology perspective. To succeed in this role, good understanding of system architectures and business/operation processes are required.


    RESPONSIBILITIES:
    Serve as a technical expert and trusted advisor to prospects and customers, providing in-depth product demonstrations and presentations
    Conduct thorough technical discovery sessions to understand customer requirements, challenges, and infrastructure
    Architect innovative and scalable solutions that align with customer goals and objectives
    Prepare and deliver technical proposals, solution designs, and implementation plans
    Collaborate with the product team to provide customer feedback and contribute to the product roadmap
    Identify and document data types, rules, mapping, and conversion requirements
    Work with system integration and ETL processes
    Coordinate and design system and user acceptance testing
    Maintain system documentation for internal and external use
    Identify and escalate deficiencies in technical work and implementation plans
    Participate in ongoing business process standardization
    Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders


    QUALIFICATIONS:
    Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study
    1+ years Solution Design and/or Technical Project Management experience
    At least 3 years of experience gathering/analyzing data and sub-systems for writing system requirements, performing system configuration, and creating system design diagrams
    Good listener, able to apply the knowledge gained effectively
    Proven ability to manage multiple high-profile projects in a fast-paced environment
    Good communication skill required
    Client-focused, positive and professional attitude
    Organized, detail oriented, accurate and responsive
    Prior experience in SaaS implementation and technical writing skills is preferred

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