Maintenance - HAVENDALE BLVD NW WINTER HAVEN, Florida, United States
1 day ago
Job description
DescriptionJob Duties & Responsibilities
- Provide high-quality maintenance services throughout the senior living community, ensuring a safe, functional, and comfortable environment for residents aged 65+.
- Receive, assess, and prioritize work orders using a critical-path approach—addressing urgent safety or comfort-related issues first while managing routine maintenance efficiently.
- Perform general maintenance repairs, including:
- Drywall patching, repair, and finishing
- Basic to intermediate electrical work (outlets, fixtures, switches, troubleshooting)
- Basic plumbing repairs (leaks, clogs, fixture replacements)
- Troubleshoot and respond to IT-related work orders, including connectivity issues, basic device setup, resident technology support, and coordination with external IT vendors as needed.
- Complete apartment turnovers (unit flips) by preparing vacated units for new residents—painting, repairs, detailed cleaning, and ensuring all systems are functioning properly.
- Conduct routine preventive maintenance on building systems, equipment, and life-safety components to ensure continuous operation and compliance with regulatory standards.
- Document work performed accurately and timely in maintenance management systems.
- Respond promptly to emergency maintenance calls, including after-hours needs on a rotating on-call schedule.
- Collaborate effectively with leadership, nursing, caregivers, and housekeeping staff to support resident needs and community operations.
- Interact with residents in a compassionate, patient, and respectful manner, understanding the unique needs of older adults and providing service with dignity and kindness.
- Maintain safe work practices, tools, and equipment, and follow all community safety and infection control policies.
Qualifications
- Experience in general maintenance roles, preferably in senior living, healthcare, hospitality, multifamily housing, or a similar residential environment.
- Strong working knowledge of:
- Drywall repair and finishing
- Basic electrical and plumbing systems
- General apartment maintenance and unit turnover processes
- Ability to prioritize multiple tasks and manage time effectively, especially in situations requiring immediate attention for resident safety or comfort.
- Comfort working with IT-related work orders, including basic network troubleshooting and device support.
- High attention to detail, ensuring repairs are completed thoroughly, safely, and in accordance with community standards.
- Demonstrated strong work ethic—dependable, self-motivated, and committed to excellence.
- Ability to provide caring and compassionate service to a geriatric population; experience working with older adults is highly preferred.
- Excellent communication and customer-service skills, with the ability to interact respectfully and patiently with residents, their families, and team members.
- Physical capability to lift, carry, bend, climb, and perform hands-on maintenance tasks in a variety of environments.
- Valid driver's license and reliable transportation.
- High school diploma or equivalent required; trade certifications are a plus (HVAC, electrical, plumbing, etc.).
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