Director of Operations Planning - San Francisco - Chaos, Inc.

    Chaos, Inc.
    Chaos, Inc. San Francisco

    2 days ago

    Description

    Director of Operations Planning & Execution

    CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today's realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries' products are powered by CDN, empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.

    CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit

    Role Overview

    We are seeking a Director of Operations Planning & Execution to own the company's operating plan and execution cadence. This role is responsible for translating company-level goals into functional plans, collecting and synthesizing execution data, running operating reviews, and ensuring teams stay aligned, accountable, and on track. This person acts as the central nervous system of the company, turning strategy into execution, surfacing risks early, and driving follow-through across all departments.

    Responsibilities

    • Own the annual operating plan and quarterly execution cycles
    • Translate company-level goals into functional objectives and measurable deliverables
    • Maintain a single source of truth for priorities, milestones, and dependencies
    • Run weekly, monthly, and quarterly operating reviews
    • Track commitments, KPIs, risks, and cross-team dependencies
    • Ensure corrective actions are defined, owned, and followed up
    • Cross-Functional Coordination
      • Partner with Engineering, Mission, Growth, Production, Finance, Marketing and Strategy leaders
      • Resolve execution friction between teams
      • Drive clarity on ownership, timelines, and decision rights
    • Data, Reporting & Visibility
      • Collect execution data across teams and consolidate into executive-level dashboards
      • Build and maintain operating dashboards (OKRs, KPIs, milestones, budget vs plan)
      • Surface risks, bottlenecks, and resource constraints early
    • Leadership Support
      • Support executive leadership with prep, analysis, and follow-through
      • Drive accountability without direct authority
      • Act as a trusted operator and problem solver
    • Travel (~25%)
      • Travel to/from various CHAOS offices (LA/SF/DC) an average of one week per month
    • What Success Looks Like (First 6–12 Months)
      • Clear, disciplined operating cadence across the company
      • Leaders aligned on priorities and tradeoffs
      • Fewer surprises; earlier risk visibility
      • Measurable improvement in execution velocity and follow-through
      • Leadership spending less time chasing status and more time making decisions

    Minimum Required Experience

    • 7–12+ years in operations, strategy, program management, or consulting
    • Experience running operating rhythms in a scaling company
    • Background in hardware, defense, aerospace, infrastructure, or complex tech environments is a plus
    • Exceptional cross-functional coordination and executive communication
    • Strong analytical and structured thinking
    • Comfortable pushing senior leaders diplomatically
    • Excellent written and verbal clarity
    • Comfort with ambiguity and incomplete data
    • Ability/willingness to travel between various CHAOS offices (LA/SF/DC) an average of one week per month

    Preferred Qualifications

    • PMO or Chief of Staff experience
    • Exposure to government contracts or regulated environments

    Why CHAOS?

    • Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
    • Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
    • Our Perks: Free daily lunch, 'No meeting Fridays', unlimited PTO, casual dress code
    • Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon) annual bonuses
    • Team Growth: 200 employees and counting across 5 global offices

    Salary Range: $175,000 - $250,000

    The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.


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