Business Analyst III - Juno Beach, United States - Abacus

Description

Job Description

Conducts basic to moderately complex operational analyses that supports informed decision making within the business unit, under the direction of a Sr.

Bus. Analyst, Bus. Analyst I or immediate supervisor. Key responsibilities include medium to large special projects, quantitative and qualitative research, process design and modification, and report development. Applies standardized tools and techniques. Receives limited mentoring and guidance. 1 to 3 years related experience preferred. Bachelor's degree preferred.

Furlough Notification All NextEra Energy Contingent Workforce Program (CWP) assignments are eligible for worker furlough. Typical furlough schedules coincide with select national holidays, but may be subject to change.

Suppliers will be notified by the CWP of those workers impacted and the applicable furlough dates prior to each furlough period.

Worker Building Location JB - Juno Beach Office Will driving be required as part of position duties/work? No Driving Record Validation For all positions indicating driving requirements, supplier must hold validation of non-restricted current driver''s license and demonstrate the following: no alcohol/drug related driving offenses within the previous five years and/or the license is not currently suspended or restricted related to hours of driving or reason for driving.

Additional Job Details Employees in this role write detailed Call Center processes.

Individuals work on special assigned projects to improve the operations of the Call Center and the ability to effectively and efficiently serve customers.

" Excellent oral and written communication concise and accurate written documentation is essential. Also required to review internal and external guidance and write company SOPs.

" Keen attention to detail must be able to spot when processes don't comply with guidance and provide alternative suggestions. Able to read and interpret the details of external guidance and industry regulations.

" Engage in cross-functional meetings by offering process improvement recommendations, presenting SOP updates

" Preparing and implementing quality assurance policies and procedures

" Creating training materials and operating manuals

" Critical/logical thinking able to identify problems but also be able to help provide fresh solutions to ensure efficiency and quality of processes.

" Interpersonal skills involved in training staff on new processes, also working closely with staff to find and adjust errors in existing processes

" Must thrive in a fast paced, constantly changing environment Will Per Diem and Mob/De-Mob expense types be available for this requisition? No If Per Diem is available, please indicate the maximum amount: N/A

If Nuclear Business Unit:
On-Boarding Note Nuclear workers requiring unescorted badge access will follow onsite in-processing procedures. All others will be required to complete Non-Nuclear pre-assignment screenings through their staffing supplier.

Please contact CWP with any questions:
or Will the selected worker require unescorted badge access into Nuclear protected areas? No Is NERC CIP unescorted physical or cyber access required for this assignment? No Which NERC access is needed? N/A Is Federal Energy Regulatory Commission access required? No Shift Type Standard Shift (8-5) Hours per Day 8 Hours per Week 40 Total Hours 1,040.00
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