- This individual will provide support in purchasing, provisioning, configuring, and monitoring inventory of computer hardware and software for the launch of a new site.
- This individual will be responsible for the day-to-day issue resolution, patching/updating, as well as the maintenance of IT systems, equipment, and network administration.
- Develop protocols for network security and troubleshoot technical errors in networks and systems.
- Address technical support inquiries via phone, email, and online platforms. Offer advanced assistance to end users for computer, software, system, device, access, and hardware challenges.
- Offering technical assistance and support across various domains, including:
- Internal and cloud-based systems
- Microsoft technologies: Windows Server, Exchange, SQL, SharePoint, O365, Azure, Active Directory.
- Virtualization technologies: VMware, and VDI
- Networking technologies: Meraki, Cisco, and Client Technology.
- Operational support for security systems.
- Remote monitoring and management of system alerts.
- Address escalated support issues related to core business solutions.
- Review, implement, and enforce security best practices for systems and integrations, including general compute, PCI, and regulatory compliance.
- Utilize Service Desk software to manage help tickets, track resolution progress, and record working times.
- Offer support to hospitality and business-related IT systems.
- Conduct employee onboarding sessions for new technology system assignments.
- Must have 1 3 years of experience in hospitality industry technical support.
- Minimum of 5 years in overseeing the development and implementation of software, applications, and related computer operating systems.
- Hands-on experience with diagnosing and resolving complex technical issues.
- Bachelors degree preferred or six years of relevant technical work experience.
- 4 years of: ySphere, VDI, and Microsoft Operating systems.
- 2 years of Microsoft Cloud (Azure, Azure Active Directory, Office 365) experience.
- A plus is VMWare and Microsoft Certs.
- Payrate: $48 - $50 hourly
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System Administrator - Kissimmee, United States - 4 Corner Resources
Description
4 Corner Resources is hiring an IT Systems Administrator. This opportunity is an onsite position located in Kissimmee, FL. We are looking for someone who has previously worked in the hotel/hospitality industry doing Network and Systems Administration. This is a 6-month contract with the intent to convert permanently based on budget and client needs.
IT Systems Administrator Responsibilities:
IT Systems Administrator Qualifications:
IT Systems Administrator Pay Rate: