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    Receptionist Clinic - Little Rock, United States - EngageMED, Inc.

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    Description

    Job Description

    Job DescriptionDescription:

    Receptionist – Clinic

    I. Job Summary / Job Purpose

    Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

    II. Key Responsibilities

    • Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
    • Answer phone calls and direct them appropriately.
    • Schedule appointments according to office guideline.
    • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
    • Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
    • Prepare charts for patient appointments making sure all necessary information is complete.
    • Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
    • Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
    • Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
    • Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
    • Perform other duties as assigned.

    -

    Requirements:

    V. Job Requirements / Qualificationsa. Education / Accreditation / Licensure (required & preferred):

    • High school diploma or equivalent required.

    b. Experience (required and preferred):

    • 0 1 year healthcare experience preferred.

    VI. Disclaimers

    • This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
    • Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

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