program coordinator - Brentwood, United States - Family Service League Inc.

Description

Job Description

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island's most vulnerable citizens.

SUMMARY

Family Service League is seeking a full-time Program Coordinator for a homeless shelter in Brentwood. In this position, the Program Coordinator will perform detailed case reviews, effectively communicate deficiencies, ensure appropriate reporting, and follow-up on necessary corrective actions. The Program Coordinator will be responsible for providing onsite supervision and support to the Case Managers and Advocates at the shelter, in the absence of the Program Director. The Program Coordinator will also be responsible for the management of incidents, crisis intervention, and client assessments.

**$3,000 Sign-On Bonus**

We offer a generous benefits package including the following:

• $3,000 Sign-On Bonus
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more

RESPONSIBILITIES

• Oversee staff, including recruiting, hiring, training, developing, and conducting supervisions and performance appraisals.
• Complete chart reviews for enrolled participants.
• Maintain accurate reporting for completed utilizations reviews.
• Ensure staff documentation is completed and correct when submitted to contract managers.
• Participate in a rotating on-call schedule. Will participate in weekend on-call coverage, including on site coverage as needed.
• Oversee HMIS database.
• Maintain and ensure staff documentation of Safety Checks.
• Participate in bi-weekly safety checks of the building.
• Responsible for reviewing Case Manager's safety inspections and ensuring compliance of client units.
• Conduct case conferences for clients who are in noncompliance with their unit.
• Assists Housing Specialists to ensure clients are seeking permanent housing and that all DSS documentation complies.
• Ensure compliance with fire safety including fire drills, fire safety, and documentation of fire concerns.
• Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
• Complete new client intakes and explain shelter rules and regulations to clients.
• Maintain and update resource database of social service organizations relevant to the needs of client.
• Foster inter-agency collaboration to assist in clients' long-term stability.
• Complete monthly reports in a timely manner. Submit documentation to DSS housing liaison.
• Administer rules, regulations, and policies of the shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
• Attend staff meetings and trainings as required.
• Collaborate with Security to discuss and resolve client incidents.
• All other duties as assigned.

QUALIFICATIONS

Bachelor's Degree in Human Services or related field required. Master's degree preferred.

Minimum of 4 years of related experience in compliance, human services, or related field required.

Minimum of 1 year of prior management experience required.

Knowledge of homeless population, DSS regulations, and paperwork compliance required.

Computer proficiency, including Microsoft Office, required.

Excellent interpersonal, written, and verbal communication skills required.

Valid and clean NYS Driver's License required.

Bilingual in Spanish preferred.

"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."