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Reno

    IT Field Service Technician - Reno, United States - Murtech

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    Description

    Job Description

    Job DescriptionIT Field Service Technician Pay Rate: $18.00/HR W2, plus mileage and travel expenseHours: Mon-Fri, 9am-6pm, must participate in on-call rotation Location: Reno, NV service areaDuration: Contract-to-Hire Description:Tech will be dispatched out to handle service calls for client IT equipment throughout the greater Reno, NV area.
    • Duties will include standard desktop/Laptop break/fix items
    • Receive user calls and offer remote or on-site support.
    • Troubleshoot system, office, hardware, and business applications
    • Monitor calls, incidents and requests using client provided Service Now tool
    • Supports and maintains user account information including rights, security, and systems groups.
    • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
    Skills:
    • Must live within 20 miles of 89502 zip code
    • 2+ years of professional IT experience
    • Good admin and organizational skills
    • Working knowledge of printers, laptops, desktops, servers, and network
    • Ability to meet deadlines and SLAs
    • Must have reliable transportation in order to travel throughout defined area to complete service calls
    • A+ certification must be obtained within 6 months of employment


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