- and maintain IT infrastructure integrity in a data center environment
- and schedule vendors for both IT and Facilities activities
- problem management as well as tier 2 and 3 IT support
- remote IT support for multiple Distribution Centers
- systemic activities/maintenance/procedures on servers utilizing UNIX
- documentation up to date and create new documentation as needed
- disaster recovery and backups in relation to the data center
- networking tasks such as cabling and switch/router replacements, testing, and troubleshooting
- RF device connectivity and device configuration
- Pick to Lite systems functionality and issues in coordination with the Maintenance Department
- IT inventory and procurement
- IT Windows workstations both systemically and physically for both software and hardware side
- autonomously in providing support to the business partners
- limited printer support
- duties as assigned by management
Field Technician - Lancaster, United States - HCLTech
Description
Information Technology Generalist performs overall information systems planning, implementation, and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, and troubleshooting to ensure optimum utilization of IT resources. Being an Information Technology Generalist may be involved in hardware/software/vendor selection, security, training, coordination, and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, an Information Technology Generalist, reporting to a supervisor, will be occasionally directed in several aspects of the work, gaining exposure to some of the complex tasks within the job function.
Requirements:
2-4 years experience in a similar field
Physical ability to carry up to 40 pounds, walk up/down multiple flights of stairs, and walk throughout large distribution centers/facilities
Preferred Qualifications:
UNIX, Windows OS
Data Center Environment Experience
Working knowledge of conveyor systems
ITIL Foundation Certified