Member Services Specialist - Irving, TX
5 days ago
Job summary
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers,and brokers across multiple lines of business.
- Masters four core systems (HSP, HPS, HealthTrio and Zelis) to independently resolve inquiries and complete calls with accuracy and confidence.
- Becomes a subject matter expert in core plan structures and internal workflows.
Job description
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