Content Management Lead - Los Angeles, CA, United States - The Language Doctors, Inc.

Description

The Language Doctors, Inc. is looking for passionate individuals to step into the role of Korean Documents Transcription Quality Lead. This position involves overseeing the transcription quality process of Korean documents, primarily focusing on medical and life sciences content.

The ideal candidate should have a deep understanding of the quality management principles along with a strong knowledge of medical terminology.

Develop and maintain quality-related processes to ensure high transcription quality standards
Define and implement Transcription Quality Assurance (TQA) strategies
Work closely with the transcription team coordinating the entire cycle of transcription processes
Maintain SOP's for transcription processes and usage of its tools
Lead root-cause analysis and determine further corrective actions
Identify corrective actions to and design long-term plans to achieve stable quality levels
Maintain data on quality and personnel performance
Ensure documents formatting SOP are followed and meet the required standards
Transcribe, proofread, cross-check and edit medical documents when needed

Degree in Translation studies, Linguistics, Medical, Life Sciences or any other related field
Native fluency in the Korean language with a strong understanding of medical terminology
Expertise in the use of Transcription Technologies and OCR tools
Prior experience with Medical, Life Sciences documents transcriptions
Proficient English language knowledge and skills (oral and written)
The Language Doctors is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Visit our website at to learn more about us.
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