manager, maintenance operations - Los Angeles, CA

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. · Description · Assists with overall management of a bus maintenance division or specialized maintenance operation; assists in pl ...

Job description

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Assists with overall management of a bus maintenance division or specialized maintenance operation; assists in planning, developing, establishing, and prioritizing the work of the division to help meet the goals and objectives of Metro's vision and mission and to ensure employee and public safety and transit operations reliability.

Recruitment Timelines:
Interviews are projected to be scheduled for the week of
March 23
,
2026
. These dates are subject to change. We encourage you to monitor your profile and emails for the latest updates.

Examples of Duties

• Manages employees in a bus maintenance division or other specialized maintenance operation by providing assistance, setting goals, establishing plans and priorities, assigning work, and monitoring performance
• Supervises the assignment of maintenance and supervisory staff and resources to ensure that service objectives are achieved within budgetary constraints
• Administers safety, quality assurance, and preventive maintenance programs and schedules, including production and equipment upgrades
• Monitors the work of staff to ensure Preventative Maintenance Programs (PMPs) are properly completed and repair work is properly documented; ensures that bus fleet is being maintained in compliance with Title 13/California Vehicle Code/FTA (Federal Transit Administration) requirements
• Determines training needs of staff; develops, recommends, and implements training programs within the bus maintenance division
• Monitors staff compliance with policies, rules, procedures, regulations, practices, and labor agreements; directs the maintenance of employee records and division statistics
• Assists with conducting disciplinary investigations, hearings, and counseling sessions; second level labor hearings, arbitrations, and court cases; and testifies at unemployment and workers' compensation hearings
• Participates in the administration of workers' compensation program activities at the assigned division
• Participates in budget development and monitoring of expenditures
• Reviews and analyzes bus division maintenance operations and monitors system performance to identify and resolve problems
• Investigates and reports equipment failures and accidents; determines if accidents are chargeable according to labor agreement mandates
• Prepares bus maintenance standard operating procedures (SOPs), reports, correspondence, Requests for Proposals (RFPs), budget proposals, work programs, incident reports, and notices
• Assesses and submits cost of repair estimates
• Interacts with various departments and outside agencies to coordinate schedule and procedural improvements to ensure quality service
• Conducts division shakeups and ensures bidding procedures for ATU (Amalgamated Transit Union), TCU (Transportation Communications Union), and AFSCME (American Federation of State, County and Municipal Employees) are followed
• Represents senior management, when necessary
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Minimum Qualifications
May be required to perform other related job duties

Required
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, Engineering, or a related field

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience working in specialized area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The Following Are The Preferred Qualifications

• Experience performing and overseeing commercial vehicle maintenance
• Experience adhering and enforcing Local, State, and Federal regulations from OHSA, DOT, EPA, or similar regulatory agencies
• Experience overseeing union employees and adhering to labor union collective bargaining agreements

Essential Knowledge
Knowledge of
(defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of bus fleet maintenance and repair
• Public agency procurement processes, contract administration, finance, and budgets
• Applicable local, state, and federal law, rules, and regulations governing public transit systems
• Title 13, California Vehicle Code, and FTA fleet maintenance guidelines
• OSHA (Occupational Safety and Health Administration) and other safety and environmental regulations related to facility and bus vehicle maintenance
• Vehicle safety rules and regulations
• Modern management theory
• Applicable computer business software applications, such as Microsoft Office Suite

Skill in
(defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring the work of a bus maintenance division
• Analyzing situations, identifying problems, recommending and implementing solutions, and evaluating outcomes
• Determining strategies to solve problems and achieve goals
• Exercising sound judgment in making decisions
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro personnel and representatives from outside agencies and organizations
• Preparing comprehensive reports and correspondence
• Effectively supervising, training, mentoring, and motivating assigned staff

Ability to
(defined as a present competence to perform an observable behavior or produce an observable result)

• Compile, analyze, and interpret complex data
• Handle multiple tasks
• Facilitate training and development programs
• Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Plan financial and staffing needs
• Represent Metro before the public
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(OM)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure
To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro locations:

**METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Open: Monday through Friday, 8am-4pm

(Closed Sat & Sun)
Metro Talent Hub

8501 S. Evermont Place

Los Angeles, CA 90044

Open: Monday through Friday, 9am-5pm

(Closed Sat & Sun)
East Los Angeles Customer Center

4501 B Whittier Blvd

Los Angeles, CA 90022

Open: Tuesday through Saturday, 10am to 6pm

(Closed Sun & Mon)
Wilshire/Vermont Customer Center

3183 Wilshire Blvd, Ste 174

Los Angeles, CA 90010

Open: Monday through Friday, 10am-6pm

(Closed Sat & Sun)
Rosa Parks Customer Center

Willowbrook/Rosa Parks Station

11720 Wilmington Ave

Los Angeles, CA 90059

Open: Monday through Friday, 6am to 6:30pm

(Closed Sat & Sun)
Telephone:**
or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

• Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.