Member Contact Center Representative - Cleveland
1 month ago

Job summary
We are seeking a Member Contact Center Representative to join our team at Firefighters Community Credit Union of Cleveland. As one of the voices of our credit union,you will provide exceptional customer service via phone and digital interactions.Responsibilities
- Answer incoming calls,chats,and emails regarding member accounts.
- Assist members with basic banking tasks including looking up account info posting transfers processing card orders,and processing wire transfers.
Job description
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