Customer Care Manager - Rome
2 weeks ago
Job summary
The Customer Care Manager is responsible for leading and optimizing all processes related to order management and customer communications.This role oversees a team of U.S.-based Customer Service Representatives to ensure business is transacted effectively consistently in a manner that makes our customers' lives easier.
The Customer Care Manager is accountable for customer satisfaction metrics while balancing company objectives to achieve optimal operational and financial results.
Job description
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