Remote Senior QA - San Francisco, CA, United States - Philpar

Description

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We startups & SMBs.

Since 2013, we've been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI.

Our goal:
double the productivity of every sales rep.
We care about performance, maintainability, and testability of our code. Writing unit/integration tests is embedded into our engineering culture. We also house lists of manual test steps to follow for testing critical features like calling and composing emails. Our focus is on testing actual user behavior, leveraging the Testing Library approach.
Our product development process is inspired by Shape Up . We sweat the UI/UX details and work collaboratively with the Product team throughout the design process.

We think about testing in the technical specification phase and we continuously spend time assuring we're shipping a high-quality product.

We're looking for an experienced full-time individual to join us as the 1st QA Engineer on our team.

Someone who has a solid understanding of web technologies and real world user behavior and wants to help test, QA, and launch major user-facing features.

You'd enjoy an opportunity to lead the way on the QA front and help us establish best practices for testing/QA and help us improve the quality of our product.

You should have at least 4 years of experience with testing/QA of user-facing behavior. You are detail-oriented and thorough when writing down test plans and when opening high-quality bug reports.

You deeply care about the quality of a product and have a solid understanding of modern test automation frameworks like Cypress or Playwright.

We are open to hiring mid, senior, and staff level QA Engineers for this role.
Frontend Engineering Manager and you'll be working closely with the Frontend, Backend, Product Management, and Design teams.
Help us improve the quality of what we're shipping, reducing amount of bugs/regressions.

Help us test features as they are being built/reviewed, and keep an eye on recently shipped code for potential issues.

Primarily you'll focus on testing/QA of user-facing behavior and creating high quality issues (bug reports) based on testing our in-product UI across web, desktop, and mobile.

Help us improve how we're doing automated testing (unit, E2E, etc.).
Help Dev teams find ways to improve their testing strategies.
Experience testing GraphQL and Websockets endpoints
Come help us with projects like...
~ Workflow Automation
~ Web-based calling
~100% remote company (we believe in trust and autonomy)
~ Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
~Medical, Dental, Vision with HSA option (US residents)
~ Build a house you want to live in Examine long-term thinking and action
~ Productivity, Quality & Impact:
We don't track hours.

We trust you're an adult and know best how to prioritize, meet your goals and contribute at a high level.

Asynchronous communication & collaboration:
In general, we don't have strict policies, we have guidelines. We're a collection of talented humans, rich in diverse backgrounds, lifestyles, and cultures. These gatherings are an opportunity to strengthen the relationships within our global community.

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting).

Unanimously, our favorite and most impactful value is "Build a house you want to live in." We strive to make decisions that are authentic for our people and help our customers become more successful.

Our application process was designed to promote equitable and unbiased hiring practices.

This helps us learn more about you right from the start so please be sure to answer each question thoughtfully.

Each application will receive two screens by two different reviewers.