Systems Engineer - Nashville, United States - Honest Medical Group

Description

Who You Are

You are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient's conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don't want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member.

Does this sound like you?If so, we should talk.

Who We Are

We are Honest Medical Group, a groundbreaking team of health care professionals focused on making a major impact in health care. At Honest, we align every aspect of our company to support patients and providers. We are devoted to purpose and inspired by innovation. We embrace our communities and lead with kindness. We drive health improvements, create a seamless member experience, and eliminate unnecessary cost. We listen to the needs of our patients and our employees-continually working to push beyond the status quo.

For us, it's all in an Honest day's work.

Your Role

We're seeking a highly skilled Systems Engineer who has the business knowledge and technical expertise to implement strategies, evaluate products, and build upon an infrastructure that supports the changing needs of our customers. In this role, the Systems Engineer will design, develop, and integrate complex work systems for every stage of a lifecycle. The ideal candidate will be able to reliably deliver mission-critical infrastructure with an eye toward accessibility, optimization, and security.

*This will be a hybrid role with 3 days/ week in our Nashville office.
Primary Functions of the Systems Engineer Include:

• Actively participate in team discussions and decision making regarding technology processes and procedures.
• Craft custom batch and PowerShell scripts that reduce the need for human interaction.
• Engage in cross-functional collaboration to and collaborate with the correct IT and business work streams to enable faster and smarter business processes and develop meaningful analytics.
• Proactively identify potential issues and implement solutions with limited oversight.
• Respond to end-user requests and troubleshoot issues with PC hardware, software, applications, and networks associated with the Windows environment.
• Provide after-hours support as required.
• Prioritize tasks and work semi-independently.
• Continually improve system performance and scalability through better processes, documentation, and technology.
• Provide support for current and future projects that involve technical operations.
• Provide top tier customer service while providing 2nd and 3rd level support.
• Perform other related responsibilities as assigned

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

• Bachelor's degree in technology or computer science or 4+ years of experience in systems engineering or a related area
• Past MCSE or equivalent current Microsoft certification including Azure Cloud
• Cybersecurity certification (e.g., CompTIA Security+, CISSP, etc.)
• 3+ years of experience supporting an Azure/Entra ID environment
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)
• Working knowledge of enterprise VoIP systems, primarily maintenance and administration
• Working knowledge or ITIL processes
• Strong computing systems troubleshooting skills, including hardware replacement
• Working knowledge of VPNs and VPN software
• Working knowledge of Macs
• Solid networking knowledge (OSI network layers, TCP/IP)
• Ability to write and maintain batch and PowerShell scripts
• Proven ability to adhere to security best practices and corporate change management policy
• Ability to implement and manage security policies, procedures, and best practices to maintain compliance with industry regulations and standards such as GDPR, HIPAA, PCI DSS, and ISO 27001
• Good written and verbal communications skills, including technical documentation creation
• Able to multitask within a team environment
• Self-motivated
• Based in Nashville
• Other preferred qualifications include:
  • Office 365 experience with Azure, Exchange Online (including Hybrid mode), and Intune
  • Experience administering all functionality of MS Teams including voice.
  • Experience configuring and administering SSO solutions
  • Experience administering Azure/Entra ID based security models
  • Experience as Domain Administrator in a large-scale Azure/Entra-ID environment
  • Proven ability to adhere to security best practices and corporate change management policy.
  • Design/architect/support enterprise VoIP systems (i.e., Ring Central and MS Teams)
  • Experience with MDM administration - specifically Jamf
  • Experience with Azure/AWS VDI
  • Experience with vulnerability assessment tools and techniques to identify and mitigate security weaknesses in systems and networks
  • Experience with encryption techniques and technologies to protect data both in transit and at rest.
  • Proficiency in security risk management methodologies to assess, prioritize, and mitigate security risks across an organization's IT infrastructure.
  • Experience administering SharePoint

How You are Supported

• As a full-time team member, you will benefit from Honest's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.
• As a part-time team member, you will benefit from Honest's total rewards package, including competitive base pay with bonuses, pro-rated paid time off, paid holidays, reimbursement for continuing medical education, 401k with match.
• Family friendly policies that support paid parental leave and flexible work arrangements
• As a team member you'll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest
• You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest's high-quality, value-based, care model.

Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Honest Medical Group contacts candidates via various platforms, including Honest's recruiting platform and/or email or text message. If working with candidates directly, Honest will contact candidates using an email address. For reference, the recruiting process will always include a live phone call and/or real person interview prior to making a formal offer of employment. Honest will never ask for an individual's confidential personal information or financial account information (i.e., social security number or bank account and/or routing number) prior to a formal offer and will never ask for transfers of money or financial information by email, text, Venmo, or other social media. Further, Honest will never request financial account security information (i.e., PIN number, password, or security access information). We encourage all candidates to be diligent in their job search and to verify the contact information of individuals they are working with. If there are any questions as to whether a communication is coming from Honest, candidates may reach out to