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Fresno

    Supervisory Contact Representative - Fresno, United States - Department Of The Treasury

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    Full time
    Description

    Summary



    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



    Duties


    WHAT IS THE SMALL-BUSINESS/SELF-EMPLOYED (SB/SE)DIVISION?

    A description of the business units can be found at:

    Vacancies will be filled in the following specialty areas:

    SB/SE Campus Collection Operations

    The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

    As a Front Line Manager you will:

    • Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
    • Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
    • Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
    • Give advice, counsel or instruction to employees on work and administrative matters.
    • Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
    • Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
    • Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
    • Identify developmental and training needs of employees, providing or arranging for needed development and training.
    • Initiate ways to improve production, work processes and/or to increase the quality of the work directed.


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