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    Branch Manager - Tampa, United States - HomeLight

    HomeLight
    HomeLight Tampa, United States

    2 weeks ago

    Default job background
    Description
    Who We Are
    We're building the future of real estate — today.

    HomeLight is the essential technology platform used by hundreds of thousands of homebuyers and sellers to partner with top real estate agents and win at any step of the real estate journey, whether that's finding a top agent, securing a competitive mortgage, or ensuring on-time, easy close.

    HomeLight facilitates billions of dollars of real estate on its platform every year. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.
    We pride ourselves on our company culture – but

    don't just take it from us . We've been recognized as a best place to work by

    Forbes . We're committed to diversity both internally and externally through programs such as our

    Black Real Estate Agent Program . Our team breaks barriers every day while staying committed to HomeLight's

    goals and core values , which is a crucial element to our shared success.
    What You'll Do
    Branch Managers are responsible for escrow and/or operations from beginning to end. You'll manage and coach your staff, recruit and train staff members, and resolve customer issues. You will be responsible for customer service and proactive problem-solving. You will attend all company and customer meetings as necessary and keep staff informed of company policies and procedures.

    This role involves collaborating with the sales representative and senior leadership to increase revenue and profits, manage expenses, and capture third-party market share.

    Revolutionize the next generation of Closing Services by designing new process flows that combine cutting-edge technology with exceptional customer service.

    Provide Qualia-supported human interaction with our clients.
    Manage compliance within the branch concerning company policies, procedures, and auditing compliance.

    Hire and train Escrow Officers and supporting personnel to ensure the delivery of our promise of exceptional support and interaction with our clients.

    Run the day-to-day operations of a fast-paced and high-volume purchase escrow operation.
    Provide technical and managerial leadership to other Escrow Officers and support staff.
    Read and interpret contracts, including lenders' instructions, trust agreements, purchase contracts, and underwriting guidelines.
    You Have
    A High School diploma or equivalent is required
    Close to five years of escrow processing experience
    Close to two years of management experience, knowledge in the closing process, math calculations, TRID, and CFPB requirements are required
    Microsoft Suite and Google Suite proficient
    Communicate effectively, maintain cooperation, and display a positive attitude with coworkers and management
    Qualia or Resware knowledge is a plus
    Benefits and Perks
    Medical (Anthem or Kaiser), Dental & Vision (MetLife)
    Long-Term Disability & Short-Term Disability, Hospital Indemnity Insurance (Aflac)
    401k (Guideline), Life Insurance (MetLife) & Pet Insurance (Nationwide)
    Commuter benefits are offered in certain locations
    PTO, including Volunteer Days to give back to your community
    Annual Anniversary Perks, including professional development and sabbaticals
    HomeLight Services to help you with buying and selling your home
    Let's chat

    HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment.

    All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    We will provide accommodations during the recruitment process upon request and any accommodation will be addressed confidentially.
    #LI-TL1

    #J-18808-Ljbffr
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