FC Lead - Groveport - Cart

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    Cart Groveport

    22 hours ago

    Description

    Fulfillment Center Lead

    We're , one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

    We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

    Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

    is building a company that is committed to living out these six core values:

    • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
    • Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
    • Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
    • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
    • Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
    • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

    Candidates who live in or around the [LOCATION] area is ideal but we are open to considering other US or MX locations.

    The Fulfillment Center Lead is responsible for overseeing daily operations across inbound, outbound, returns, inventory control, and kitting functions. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members while maintaining compliance with company policies and safety standards.

    Lead teams in receiving, replenishment, returns, and kitting activities per Jazz and client-specific SOPs

    Ensure accurate put-away of products into reserve and drop zone locations

    Oversee replenishment of active locations based on system-generated tasks

    Manage kitting operations including re-labeling, re-working, and product assembly

    Monitor and ensure timely processing of returns in accordance with client requirements

    Arrive prior to shift start to prepare workload distribution

    Train and supervise team members in shipping and receiving functions

    Ensure adherence to scheduled break/lunch periods and time clock procedures

    Monitor employee performance and provide coaching as needed

    Enforce company policies, safety protocols, sanitation standards, and ethical guidelines

    Foster a collaborative and productive team environment

    A proactive leader who thrives in fast-paced environments

    Strong communicator with the ability to motivate and guide teams

    Detail-oriented and committed to operational excellence

    Comfortable with physical activity and hands-on supervision

    A team player who values collaboration and accountability

    Earned a high school diploma or equivalent

    Accumulated at least 2 years of experience in distribution or warehouse operations

    Held a previous lead or supervisory role in a warehouse setting

    Gained proficiency in warehouse management systems and operational SOPs

    Bilingual (English/Spanish)

    Experience with kitting or product rework operations

    Familiarity with systems and workflows

    Frequent standing, walking, bending, stooping, and reaching

    Occasional lifting and carrying of up to 30 lbs

    Ability to maintain focus and attention for extended periods

    Willingness to work overtime as needed

    Exposure to warehouse machinery and variable environmental conditions

    Meet or exceed team productivity and accuracy benchmarks

    Demonstrate effective team leadership and training capabilities

    Maintain compliance with SOPs and safety standards

    Show initiative in identifying and resolving operational obstacles

    Receive positive feedback from peers and supervisors

    Packing, shipping, receiving, and inventory control procedures

    Warehouse management systems and replenishment workflows

    Company SOPs and client-specific requirements

    Safety, sanitation, and compliance protocols

    Strong verbal and written communication

    Team leadership and supervision

    Time management and workload distribution

    Basic math (addition, subtraction, multiplication, division)

    Reading and interpreting location, date, and product codes

    Lead and motivate a diverse team

    Lift up to 35 lbs and perform moderate physical activity

    Maintain attention and concentration for extended periods

    Adapt to changing priorities and operational needs

    Uphold company values and ethical standards

    is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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