HVAC Service Technician - Knoxville, United States - Hiller Plumbing

Description

Hiller is the region's premiere provider of residential and commercial plumbing, heating, cooling & Electrical services.

Recently named the Best in Business, with over 600 trucks and more than 800 associates, Hiller has offered a 100% satisfaction guarantee and the highest quality installation, service, and repair since 1990.The role of an HVAC Service Technician is to deliver exceptional HVAC service maintenance on residential heating and air conditioning systems and to oversee the work of the HVAC Service Apprentice to ensure all work is performed correctly and is reflective of Hiller's values.

Benefits:
Medical, Dental & Vision InsuranceLong & Short Term DisabilityCompany paid Life Insurance PolicySpouse and dependent Life Insurance Policies401k matchingFlex Spending Accounts - Medical and Dependent CareCompany paid vacation/holidaysDirect DepositWeekly paychecks

Job Responsibilities:

Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.

Perform all HVAC repairs and replacements to applicable codes.
Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
Submit purchase orders to dispatch or other designated purchasing team administrators.
Transport materials and tools to the job site and provide proper accounting of assigned tools.
Effectively communicate with the customer regarding questions, concerns and problems.
Inform a manager if the customer does not have HVAC service before leaving the call.
Facilitate rescheduling customer appointment, if call is not complete.
Train, coach and mentor apprentices.
Maintain a courteous demeanor with customers and associates at all times.
Manage operational metrics including average invoice total, callback ratios and labor margins.

Perform other duties as assigned.$20 - $30 an hourKnowledge, Skills and Abilities:Have a minimum of 2 to 5 years of verifiable work experience in the HVAC industry.

Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
Must be able to use a computer tablet, smart phone and read a map or follow GPS.


Requirements:
EPA Certified.
A High School diploma or general education degree (GED) required.
NATE Certification preferred.
HVAC certification or Diploma preferred.
Valid driver's license, and approved to drive by Company's insurance carrier.

Willing to work hours outside of normal work schedule and on call scheduleWe sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
Apply today if you have what it takes to be a part of the industry's best team in the home service industry