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    Application Support-Systems Analyst - Austin, United States - Texcelvision

    Texcelvision
    Texcelvision Austin, United States

    1 month ago

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    Description

    Job Description

    Job Description

    Respond by: 05/17/24

    Rate: DOE

    Type: Contract

    Please respond with resume and 3 references preferably supervisor (name, title, company, email, phone number)

    Preference will be given to candidates who meet all preferred skills and have public sector experience

    Background Check will be performed if a candidate is selected for placement and will have to be passed'

    Work Mode: Position will be remote. Program will allow candidates who are within the state (Any location within the Texas).

    Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.

    Job Description:

    We are seeking actively seeking a skilled System Analyst to join our team. In this role, you will play a crucial part in maintaining operational efficiency within our growing and complex business environment. Your primary focus will be on incident resolution, application stabilization, and root cause analysis.

    II. CANDIDATE SKILLS AND QUALIFICATIONS

    Minimum Requirements:
    Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

    Years

    Required/Preferred

    Experience

    8

    Required

    Swiftly manage and resolve incidents to minimize disruptions and reduce incident backlog.

    8

    Required

    Continuously monitor and optimize the performance of business applications to ensure stability.

    8

    Required

    Conduct thorough root cause analysis to prevent future issues.

    8

    Required

    Provide critical technical support and maintain knowledge base.

    8

    Required

    Train and mentor peers and low-level support teams regularly.

    8

    Required

    Recommend system improvements.

    8

    Required

    Deliver strategic insights into system health.

    4

    Preferred

    College degree may substitute for experience

    III. TERMS OF SERVICE

    Services are expected to start 09/01/2024 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 1984 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

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