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    Project Manager, Operations - Philadelphia, United States - Health Union, LLC

    Health Union, LLC
    Health Union, LLC Philadelphia, United States

    4 weeks ago

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    Description
    Job Details

    Job Location
    REMOTE - Philadelphia, PA

    Remote Type
    Optional Work from Home

    Position Type
    Full Time

    Job Category
    Professional Services

    Description

    Job Title: Project Manager

    Location: Philadelphia, PA or Remote

    Health Union, the leader in social health, is the only digital health company that brings people together to create meaningful health connections and authentic social interactions. Through the largest network of online health communities and health leaders, Health Union drives unique and impactful conversations about health that reach and engage people at the most important moments on their health journey. These social health connections have a mutually beneficial impact for people living with complex health conditions, as well as industry partners.

    Position Overview:

    Health Union, LLC is seeking a motivated and passionate full-time Project Manager to support and lead the logistical management of Health Union's various projects and other core business operational needs.

    The Project Manager works in tandem with the other PMs and Program Directors on the Project Management & Operations (PMO) team - headed by the VP of Operations - as well as all other Health Union employees. The PM is accountable for the successful, day-to-day delivery of all assigned responsibilities, which include but are not limited to conducting meetings, tracking deliverables, managing communications between teams, and providing regular updates to stakeholders.

    The Project Manager is passionate about organization and planning, with an unwavering attention to detail. It is essential that this professional be highly self-motivated, proactive, and extremely collaborative. They must sustain a sense of urgency around critical path items, and deliver on time to all commitments. A project manager must also remain open-minded and willing to entertain others' ideas and build trust through regular, open, and honest communication.

    What You Do:
    • Serve as day-to-day project manager and driver for specific programs at Health Union (HU), such as media product implementation, market research projects, new site/platform launches, and any other prioritized initiatives
    • Develop and manage project plans and status reports; communicate key delivery milestones and blockers; be the first point of contact for escalations and issue resolutions
    • Work to create and improve the quality, productivity, and efficiency of HU's standard operations, project workflows, and other organizational processes
    • Regularly solicit constructive feedback, build consensus, and encourage open communication, cooperation, and the sharing of knowledge
    • Document and maintain operating standards, business rules, templates, and best practices for any repeatable operational activities
    • Assist the PMO team with the maintenance and dissemination of those standards and best practices for HU projects, processes and programs
    • Regularly assist teams across HU when issues arise, whether they be process, operational, or other; this may include (but not be limited to) identifying and organizing the issue, gathering stakeholders and facilitating resolution, driving next actions, creating training for change management purposes
    • Build project team consensus via shared decision-making, and foster a sense of shared accountability and group responsibility
    • Facilitate After Action Review meetings and concisely communicate the learnings to others in the company who may benefit (pay-it-forward mentality)
    • Ensure we celebrate project successes and recognize and appreciate others' contributions
    Qualifications

    What You Bring:
    • Two or more years of professional experience program or project management experience is required
    • Strong organizational, communication, and interpersonal skills are required
    • Demonstrated attention to detail and service delivery orientation is required
    • Able to work independently AND as part of a team; demonstrated ability to excel with minimal supervision in a fast-paced company
    • Proficiency with project management tools such as Asana, Jira, Monday, MS Project is required
    • Proficiency in Google Suite of services is preferred
    • CAPM or PMP certification desired
    • Project management experience in the healthcare or healthcare-related space for biopharmaceutical companies, advertising agencies, or web/ software development agencies is desired
    Annual base salary for positions at this level and job group is $62,000 to $89,000, and your base pay will depend on the qualifications, experience, skills and competencies required for this job.

    At Health Union, base pay is one part of our total compensation package and is determined within a range which provides the opportunity to progress as you grow and develop within a role.

    In addition, our Total Rewards package includes medical, dental and vision insurance, 401(k) plan, a professional development budget, and paid time off available to full-time employees upon hire. You will also be granted time off for designated company paid holidays, summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    HEALTH UNION REALLY IS THE BEST PLACE TO WORK

    As a dynamic organization that offers flexible work options, we foster a workplace that encourages an authentic, respectful culture of teaching and learning. We work hard and save space to form close-knit relationships that are meaningful to us individually. Health Union also offers top-tier benefits and other perks to full time employees, starting day one. We cultivate a dynamic, collaborative work environment that values inclusion, community, excellence, and transparency. But don't just take our word for it: The Philadelphia Inquirer, Philadelphia Business Journal, Inc., and Forbes have all named Health Union a "best place to work"and we take pride in living up to that hype every day.

    Commitment to Inclusion

    At Health Union, we believe that individually we make a statement, but collectively we make an impact. Diversity and inclusion powers that impact. We strive to create a sense of belonging by embracing our differences. We are an organization where everyone is valued, heard, and appreciated. Health Union encourages applicants from historically marginalized populations to consider our team as your next opportunity for change. We are committed to equal employment opportunity and advancement regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or gender expression, Veteran status, or any other characteristic protected by applicable law.

    To comply with federal law, Health Union participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

    Candidates should be aware that most Health Union roles can be performed remotely from a home office or in-person from our office in Philadelphia. For most roles, unless noted otherwise, we allow the employee to choose their preferred location. Should an employee choose to work remotely, they may be asked to travel to the office for occasional meetings with advanced notice.

    Applicants must be legally eligible to work in the U.S for any employer.

    *Candidates only. No direct calls or emails. No recruiters/agencies, please.
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