Office Assistant - Lakeshore, United States - College of Lake County

Description

Posting Detail Information

Posting Number S02641 Position Title Office Assistant Internal Position Title Office Assistant Department Student Services, LSC Position Type Staff Job Family Classified Job Summary

Assist the Campus Operations Coordinator with academic and events space utilization at Lakeshore.
Give general information, track and report and updates on web page and ATM services. Assists the Campus Director with delivery of services and support for the College Departments and units.

Assist with data entry and support for the Campus Director's campus-wide customized initiatives to meet the distinct needs and expectations of K-12 schools, local business and industry partners, public agencies, community organizations, and other regional partners.

Required Qualification(s)

• High school diploma or equivalent.
• Experience with Microsoft Office Suite and 25 Live scheduling software
• One (1) year of previous work experience in Customer Service
• Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualification(s)

• Good organization and communication skills.
• Ability to work with limited supervision.
• Bilingual in Spanish and English

Posting Date 04/18/2024 Closing Date 05/02/2024 Expected Start Date Special Instructions Summary

Interviews will be conducted until the position is filled.

Pay Rate $15.02/hr (This is FIRM) Full-Time/Part-Time Part-Time Location Lakeshore Total Hours per week 25.00 Work Schedule

Monday - Friday,8:00 am to 1:00 pm.

Up to 25 hours per week, hours may be reduced during the compressed summer schedule.

Software Testing Required Excel, MS Word, Windows, Outlook Interview Process Requirements None EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Student/Customer Service 40%

1)Answer General questions about campus services, programs and events.

2)Track and maintain updates on Lakeshore Campus Hub site and ATM services.

3) Assist the Campus Director with delivery of services and support for the College Departments and Units

Department Operations/Processes 30%

1) Assist the Lakeshore Campus Operations Coordinator with academic and events space utilization.

2)Run cancellation of classes query and create room signs for classes cancelled due to faculty call-in.

3) Handle 25 live Reservations Request -Computer Lab Requests, Room Reservation

4)Place Facilities Akita Box and IT Help Desk Tickets

5) Rental Inquiries and Running 25Live Drafts

6) Receive and sort Mail delivery for Lakeshore faculty and staff; Receive and store package deliveries to the campus.

7) print and post event signs on campus.

Data Entry/Reporting 25%

1) Maintain the campus hours of operations Services weekly, monthly and semester notifications and materials on the MS teams.

2) Assist the campus Director in the development of a marketing strategy and promotion for special programs at Lakeshore that fit the campus mission.

3) Assist with data entry and support for the Campus Director's campus-wide customized.

Other 5%

1)Participate on college wide initiatives.

2) Perform other duties assigned.