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- Answers basic inbound SOS calls from customers through Garmin's SOS device technology
- Demonstrates strong communication skills and always maintain compassionate, professional, and courteous interactions with Garmin customers, emergency responders and other members of the Garmin team
- Initiates emergency response procedures and communicates with responding agencies
- Communicates specific details provided by the customer to emergency responders for effective execution of emergency response procedures
- Thoroughly documents activity and results in and organized and timely manner
- High School Diploma or GED
- Demonstrated customer service expertise and active listening skills with the ability to work under pressure
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Demonstrated computer skills including knowledge of Microsoft Word and Excel
International Emergency Response Coordinator 1 - Montgomery, United States - Garmin International Inc
Description
OverviewWe are seeking a full-time International Emergency Response Coordinator 1 in our Montgomery, TX location. In this role, you will be responsible for providing basic coordinationofsearch and rescue efforts with emergency personnel in support of Garmin customers.
Essential Functions
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits