Delivery Assurance Field Rep - Windsor, United States - Quest Global

Description

Job Description

Job Description

***This position requires travel to suppliers in Connecticut, Massachusetts, and Rhode Island.***

Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Roles & Responsibilities:

• Evaluate and ensure supplier produced Aero-Engine parts are delivered by commitment dates as well as identify delivery issues and manage sustainable corrective improvement actions. This remote position requires aspects of Supply Chain Management, Procurement, Manufacturing, and Quality Assurance disciplines along with the ability to travel.
• Make detailed observations, gather part and process data, interpret/analyze that data, ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, Production schedules, WIP (shop floor), and Non-conformances against delivery commit dates. Estimate / revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action items to closure.
• Work requires the natural ability to easily develop positive, customer-facing, working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work
• Document, summarize, write reports, and disseminate information per requirements.

Required Skills:

• Self-motivated, disciplined, and organized
• Passion for developing technical and business solutions
• Ability to persuade and influence without authority
• Superior Customer/Supplier interaction
• Excellent verbal and written communication skills

Desired Skills:

• History of customer facing interaction
• Familiarity with MRP, Production Scheduling, Delivery estimation, Risk analysis, Crisis mitigation, and sub-tier supplier involvement
• Experience with warehousing, shipping and distribution
• Assessing Supplier Health / Supplier Development
• Knowledge of purchasing and quoting processes
• Evaluating production capacity in a manufacturing environment
• Planning Raw Material / Inventory / Tool / Buffer stocks
• History (breadth and depth) with manufacturing processes
• Ability tread/interpret drawings including understanding of GD&T and critical characteristics (KPCs)
• Involvement with Process Planning and Production Readiness reviews
• Familiarity with Control Plans and Operating/Work Instructions
• Exposure to Lean methodologies and tools
• Knowledge of material packaging and handling
• Experience with quality systems and industry standards compliance (including process and material certs)
• Knowledge of part qualification requirements (including PPAP/FAI processes)
• Understanding proper Measurement/Inspection tool use and requirements
• History identifying and resolving part quality and delivery issues - including utilization of formal problem solving tools and NCM requirements
• Familiarity with Six Sigma methodologies, tools, terms
• Experience working within AS9100, ISO9001 environments
• Creating work instructions
• Proficiency using MS office suite

Physical Requirements & Work Environment:

• Mostly Office Environments, Occasional Shop Floor involvement.
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
• Travel required: Connecticut, Massachusetts, Rhode Island

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made tenable individuals with disabilities to perform the essential functions.

Please apply using the following link: https://krb-

Company DescriptionWe are Quest Global. We're in the business of engineering, but what we're really building is a brighter future. It's not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world's hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day.

Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.

Company Description

We are Quest Global. We're in the business of engineering, but what we're really building is a brighter future. It's not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world's hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r
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Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.