- Consistently review and/or contact patients for interview who are identified in Epic as Self Pay, Partial HSN, Non-Contracted Payer, and Welfare Pending accounts, ensuring any insurance coverage is identified, payment is obtained, MassHealth Application is submitted, and/or appointments are cancelled/rescheduled prior to services being rendered or prior to patient being discharged.
- Must be comfortable meeting with patients in the Emergency Department setting and on the Inpatient Floors to include ICU and Inpatient Psychiatric Department.
- Respond to patient billing inquiries, including accepting payments, assisting with payment plans, working with Customer service department for resolution of billing disputes.
- Receive payments for self-pay portion of patient's hospital bill and/or medical services rendered, issues receipt to patient and/or patient's representative and ensures the proper account is credited with payment.
- Utilize Epic electronic equipment and tools/scans for Patient Credit Card payments.
- May assist in cashiering duties to include, Copay reconciliation, Petty Cash duties, preparing daily deposit from day's receipts, and safekeeping and return of patient valuables held in hospital safe upon presentation of receipt, and finalizing Peoplesoft transactions.
- Maintain regular contact with a number of hospital departments on patient billing information such as insurance coverage codes, patient payments or arrangements made, additional charges incurred.
- Enters appropriate documentation notes regarding insurance coverage into the Epic Registration System.
- Utilize the Mass Health Portal and Virtual Gateway to assist patients with MassHealth applications and ensure that appropriate verification documentation is obtained and submitted timely.
- Assist patients in completing MassHealth Review Forms, and various supplemental coverage, including disability and long-term care applications.Obtains and submits appropriate verifications and documentation in a timely manner.
- Utilize various online tools for insurance verification, including Nehen, Insurance web sites, and the Virtual Gateway.
- Create Patient Estimate Letters for Self-Pay Cosmetic Procedures, collect payment prior to services being rendered, document in Epic payment received, communicate with patient accounts, surgical scheduling, doctors' offices and patients.
- Log in to the call center as assigned, answer telephone inquiries in a professional manner, refer proper cases to the appropriate departments, and resolve patients concerns accurately and timely.
- Effectively prepare cost estimates (for insured and self-pay patients) for various procedures and testing in a timely manner, provide cost estimates to patients and discuss their out-of-pocket responsibilities and discounts when applicable.
- Maintain and stay up to date with State health requirements and changes; complete all yearly financial counseling training timely to ensure compliance and to renew the CAC certification.
- Perform a variety of related clerical duties including maintaining records and files, operating standard office equipment such as fax and copy machines.
- May perform other related duties as required.
-
Financial Counselor
2 days ago
Steward Health Care Brockton, United StatesAt Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is ...
-
Personal Financial Counselor
5 days ago
Federal Guardian Wellesley, United StatesThis position will provide personal financial counseling services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services inc ...
-
Financial Counselor
6 days ago
IASIS Healthcare Brockton, United StatesFinancial CounselorClick Here to Apply OnlineJob DescriptionLocation: Good Samaritan Medical CenterPosted Date: 4/16/2024Job Type: Full TimeDepartment: CGS Patient AccessAt Steward Health Care System, we are committed to improving the health of our communities by delivering excep ...
-
Financial Counselor
5 days ago
Beth Israel Lahey Health Milton, United States**When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** · **Job Type:** · Regular · **Scheduled Hours:** · 40 · **Work Shift:** · Day (United States of America) · Beth Israel Deaconess Milton is committed to improv ...
-
financial counselor
6 days ago
South Shore Health Weymouth, United StatesJob Description Summary · Under the direction of Patient Access Manager is responsible to assist in maintaining the financial integrity of South Shore Hospital through excellent customer service skills. · Advocate and screen patients for the procurement benefits through state pu ...
-
Financial Counselor
6 days ago
Steward Health Care Brockton, United StatesLocation: · Good Samaritan Medical Center · Posted Date: · 4/16/2024 · Job Type: · Full Time · Department: · CGS Patient Access · At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized health care ...
-
Financial Counselor
6 days ago
Beth Israel Lahey Health Milton, United States**When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** · **Job Type:** · Regular · **Scheduled Hours:** · 40 · **Work Shift:** · Day (United States of America) · Beth Israel Deaconess Milton is committed to improv ...
-
Financial Counselor
6 days ago
Knewin Milton, United StatesWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 40 · Work Shift: · Day (United States of America) · Beth Israel Deaconess Milton is committed to improving the health of ...
-
Financial Counselor
4 days ago
Beth Israel Lahey Health Milton, United States**Job Type:** Regular · **Time Type:** Full time · **Work Shift:** Day (United States of America) · **FLSA Status:** Non-Exempt · **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** · **Job Type:** · Regular · ...
-
Patient Access Financial Counselor
6 days ago
South Shore Health Weymouth, United StatesJob Description Summary · South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Financial Counselor to join our Patient Access team. Under the general direction of the Financial Counseling Supervisor, the succes ...
-
Academic Counselor- Financial Aid
3 weeks ago
Bunker Hill Community College Boston, United StatesLocation: Boston, MA Category: Professional Staff Posted On: Tue Jan Job Description: Maintains a caseload of students, which includes performing needs analysis according to FM, completing verification, requesting additional documentation for conflicting information, determ ...
-
Admission Coordinator
1 week ago
Recovery Centers of America Danvers, United States**Position Overview** · The Admissions Coordinator will facilitate and evaluate therapeutic, medical and financial arrangements of incoming chemically dependent patients and/or family members. **This is an evening shift position from 3PM - 11:30PM.** · **Specific Responsibilities ...
-
Academic Counselor- Financial Aid-extended
3 weeks ago
Bunker Hill Community College Boston, United StatesLocation: Boston, MA Category: Professional Staff Posted On: Tue Jan Job Description: Maintains a caseload of students, which includes performing needs analysis according to FM, completing verification, requesting additional documentation for conflicting information, determ ...
-
Veterinary Technician
5 days ago
Commonwealth Veterinary Hospital Newton, United StatesOverview: · **Commonwealth Veterinary Hospital **has an opportunity for a Full Time **Experienced **Veterinary Technician** to join our team · Commonwealth Veterinary Hospital first opened its doors in 1939. Since then, it has been a staple in the community serving its surroundin ...
-
Sales Manager Ii
3 days ago
Service Corporation International Brookline, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels whi ...
-
Housing Counselor
1 day ago
Action for Boston Community Development, Inc., (ABCD) Boston, United StatesThrough our offices in Boston and Malden, ABCD's Housing and Homelessness Prevention Department supports people in their search and works to prevent families from entering homelessness by providing housing counseling. We provide information to help people navigate the maze of pap ...
-
Director of Substance Use Disorder
2 days ago
EMO Health Boston, United StatesJob Overview: · The Director of Substance Use Disorder (SUD) Services is a key leadership position responsible for overseeing and coordinating the programs and services that EMO Health delivers to substance use disorder providers and patients. This includes assistance with EMO pr ...
-
Tobacco Education and Treatment Coordinator
6 days ago
Boston Medical Center Boston, United States***: · Performs program assessments and identifies opportunities to improve the Tobacco program. Manage the schedules, patient database, billing, and reimbursement reports. The coordinator will support research opportunities identified by the Medical Director. · **Position: Tobac ...
-
Residential Counselors
6 days ago
Community Teamwork Inc Lowell, United States**Residential Counselors** · Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income ...
-
Residential Counselors
3 days ago
Community Teamwork Inc Lowell, United States**Residential Counselors** · **2nd Shift - Full Time (M- F 4pm-12am)** · **Weekend Shift-Part Time (12pm-8pm)** · Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 5 ...
Financial Counselor - Salem, United States - Salem Hospital, Inc.
Description
Performs all financial counseling duties including assisting patients with MassHealth applications, review forms, supplements and hardship applications, compiles price estimates for self-pay, insured patients and cosmetic procedures, notifies and collects patient's copays and deductibles due, responds to patient payment and billing inquiries.Utilizes EPIC system, MMIS, Virtual Gateway, Mass Health Portal, INET. Ability to perform back up cashier duties.
Job Specific Responsibilities:
Required: 1+ year related experience and High school diploma or equivalent plus job related training.Good communication skills. Strong interpersonal skills with facility and tact in dealing with others (patients, staff, etc.). Analytical ability and facility with numbers and arithmetic. Accuracy and attention to detail are a strong requirement.
Preferred requirement: Certified Application Counselor
