- Scheduling and coordinating service calls with Field Service Technicians and/or routing calls to the appropriate personnel
- Processing, maintaining, and modifying service contracts
- Invoicing for Print Management Agreements and Service Agreements
- Maintaining ongoing communications with current clients in a timely and professional manner
- Ensuring data integrity in our E-Automate service system by completing work within the proper timeframe
- Following up with customers on service calls, providing prompt guidance and communication on open and pending service calls
- Processing defective parts repair claims when necessary
- Managing supplies replenishment orders for print management contracts
- Verifying and maintaining customer contact and database information
- The ability to work independently and effectively within a team-oriented environment
- Excellent verbal and written communication skills, including email and phone communication
- A positive attitude, excellent organizational skills, and time/task management skills to prioritize and make decisions
- The confidence to provide work direction to field personnel and improve performance outcomes
- At least 2-3 years of related experience and/or training in billing, customer service, dispatching or an equivalent combination of education and experience
- Experience with E-Automate, OMD, ACT, and Microsoft Office software is a plus
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About Us · We're a healthcare organization dedicated to providing compassionate care and support to our residents. Our team is like family, working together to create a welcoming and supportive environment. · Our center, Crestwood Terrace, is an Intermediate Care Facility serving ...
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RCM Technology Group Burr Ridge Full timeJob Description · We are seeking a highly motivated Billing & Service Coordinator to join our team. With over 43 years of experience in the Print and Copy industry, RCM Technology Group has established itself as a leading provider of technology and repair services. · Responsibili ...
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Toyota of Western Chicago Full timeJob Description · Business Development Center Representative Role Summary: · The Business Development Center (BDC) Representative is responsible for handling all incoming sales calls, building relationships with clients, and scheduling appointments for Sales Associates. · This ro ...
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Billing & Service Coordinator - Oak Lawn - RCM Technology Group

Description
Job Description
We are seeking a highly motivated Billing & Service Coordinator to support our team in delivering outstanding technology and repair services. With over 43 years of experience in the Print and Copy industry, RCM Technology Group continues to grow and innovate.
As a key member of our team, you will be responsible for:
The ideal candidate will possess:
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Family Services Coordinator
RONALD MCDONALD HOUSE CHARITIES OF- Oak Lawn
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Psychiatric Rehabilitation Services Coordinator
Saba HealthCare- Oak Lawn
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Social Services Coordinator
Full time BRIA- Palos Hills
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Billing & Service Coordinator
Full time RCM Technology Group- Orland Park
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Psychiatric Rehabilitation Services Coordinator
Full time Crestwood Terrace- Midlothian
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Psychiatric Rehabilitation Services Coordinator
Transitional Care Management- Midlothian
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Billing & Service Coordinator
Full time RCM Technology Group- Countryside
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Service Coordinator
Middleground It- Chicago
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Services Coordinator
Full time Chicago State University- Chicago
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Service Coordinator
Youth Outreach Service- Chicago
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Service Coordinator
CJE SeniorLife- Chicago
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Billing & Service Coordinator
Full time RCM Technology Group- Burr Ridge
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Client Service Coordinator
Banfield- La Grange
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Service Coordinator
Full time Toyota of Western- Chicago
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Service Coordinator
Trinity Health- Maywood
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Service Coordinator
Full time The Resicom Group- Woodridge
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Service Coordinator
Novaspect- Schaumburg
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Service Coordinator
KKT chillers Inc- Wood Dale
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Service Coordinator
Full time Velocita Technology, Inc.- Joliet
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Service Coordinator
Full time KKT Chillers USA- Wood Dale