IT Help Desk Support Agent - Baltimore
4 days ago

Job summary
We are seeking an IT Help Desk Support Agent to join our team.The ideal candidate will have excellent problem-solving skills, effective listening skills, and a strong work ethic that aligns successfully with the organization.
Responsibilities
- Answer incoming calls or electronic media to assist with IT support.
- Ask probing questions to diagnose, triage, or resolve problems effectively.
Job description
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