> <strong>Satisfying Our Customers' Expectations </strong> - Albany - beBeeSatisfaction

    beBeeSatisfaction
    beBeeSatisfaction Albany

    2 weeks ago

    $38,000 - $65,000 (USD) per year *

    Job title: Customer Service Agent

    Description
    Customer Service Representative

    We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences and maintaining positive relationships with all customers.

    Responsibilities include:
    • Providing friendly and responsive service to customers via phone, email, and in-person interactions.
    • Handling ticketing and check-in processes efficiently and effectively.
    • Managing cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets.
    Achieving legendary customer satisfaction is crucial in this role. You will also handle mishandled customers due to oversells, delayed or cancelled flights, lost or damaged luggage.

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    * This salary range is an estimation made by beBee
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    Albany $41,136 - $57,590 (USD)

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