Director, Group Sales - Tucson, Arizona, United States
1 day ago
Job description
Job Title: Director, Group SalesDepartment: Ticket Sales Reporting: VP, Ticket Sales & Operations Status: Exempt Job Summary:
The Director of Group Sales responsibilities include maximizing revenues for the Tucson Roadrunners in group sales, contributing to the sale of season, group, and partial plan ticket packages. This position requires a highly motivated and positive individual to lead, coach and contribute to the overall ticket sales effort while supervising the day-to-day activities of the Group Sales Department. This role is a sales-driven role. The perfect candidate should have proven experience in prospecting, cultivating, and closing as related to Team Sales efforts. Tasks and Responsibilities:
- Sell Tucson Roadrunners products including season tickets, partial/mini plan packages with a primary focus on group tickets.
- Build relationships to provide repeat business, generate referrals and provide excellent customer service.
- Proactively create opportunities for new business with existing customers.
- Reach minimum touchpoint and activity metrics from provided lists and personal research and prospecting to area companies to sell season, group, and partial plan ticket packages.
- Manage touchpoints and activity of all sales account executives as it relates to group sales.
- Call past customers and cold call new sales leads to generate sales.
- Handle incoming sales calls from sales prospects for all ticket products.
- Conduct in-arena appointments and tours of the Tucson Convention Center.
- Meet or exceed assigned sales goals for all ticket products (personal and departmental responsibility).
- Maintain and complete accurate records of all ticket product customers.
- Work games to support ticket sales promotional initiatives.
- Assist with any necessary recruitment, interviewing, hiring, and training of ticket staff members.
- Monitor time management and day to day activities for the Group Sales AE's.
- Monitor weekly status of staff by measuring productivity and results.
- Enhance the sales presentation and in-arena appointment presentation skills of staff by going on appointments through coaching and supervision.
- Assist sales staff with closing techniques/skills and account management to ensure optimal results.
- Assist with establishing goal and incentive programs for direct reports.
- Conduct sales meetings with direct reports to review activity and goals plus communicate updates on pending projects and events.
- Review and communicate market analysis to determine customer needs and product interest throughout the sales campaign for the Roadrunners.
- Responsible for assisting service department with handling of customer problems and/or complaints as they relate to sales made by the Group Sales staff.
- Responsible for managing and servicing assigned customer accounts for maximizing up-sell and renewal partial plan results.
- Assist with representing the organization at local business and group associations meetings to promote the Roadrunners.
- Assist in the developing sales and marketing strategies for the season, partial plan, group ticket packages, etc.
- Assist in delivery of all tickets to customers ensuring the highest level of professional service including letter customization, season ticket holder and survey cards.
- Assist in the development of an effective email, call, and direct mail strategy.
- Assist other ticket sales departments on an as needed basis.
- Other duties as assigned by the Executive Team such as staff scheduling, group sales videoboard messages, Manager on Duty (game nights), etc.
Required Knowledge/Skills/Job Qualifications:
- Excellent communications skills, both written and verbal.
- Proven expertise in customer service, sales, & management.
- Knowledge of the AHL & the Tucson Roadrunners.
- Ability to handle multiple projects.
- Effective time management skills.
- Natural aggressive approach and positive attitude.
- Quality presentation skills.
- Team oriented & Self-motivated.
- Bachelor's Degree from an accredited four-year university
Experience:
- 5 plus years of successful sales/management experience in promoting a variety of ticket/membership packages in a team, arena, or membership environment. Proven sales professional with business sales experience.
Materials and Equipment Used:
- Proficiency with office equipment: CRM operations (currently using HubSpot), Ticketmaster, Archtics software, SPINZO ticketing software as well as Microsoft Office (Word, Excel, PowerPoint, Outlook)
Salary:
- Salary based on experience plus commissions paid for personal sales with handsome bonus structure for Sales Team achievement.
Please provide Cover Letter and References.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Similar jobs
The Director of Group Sales responsibilities include maximizing revenues for the Tucson Roadrunners in group sales, · contributing to the sale of season, group, and partial plan ticket packages.Sell Tucson Roadrunners products including season tickets,Build relationships to provi ...
2 days ago
The Group Sales Manager responsibilities include maximizing revenues for the Tucson Roadrunners in group sales. This position requires a highly motivated and positive individual to lead, coach and contribute to the overall ticket sales effort while supervising the day-to-day acti ...
1 month ago
Organization- Miraval Arizona Resort and Spa · Summary · The Role: · As the group sales manager, you will embody the ethos of the Miraval wellbeing brand, be a competent individual who has experience in the sales process and function of a hotel. The ideal candidate specializes in ...
17 hours ago
This is a unique opportunity at our single-point-of-contact store where sales professionals manage the entire customer experience from start to finish. · ...
1 week ago
This position is responsible for providing administrative assistance to the sales team. The Sales Administrative Assistant ensures that all sales correspondence is completed in a timely and accurate fashion. · ...
1 month ago
As the Event Planning Manager at Miraval Arizona Resort and Spa you will embody the ethos of the Miraval wellbeing brand and be a competent individual who has experience in events and hotel functions. · This role is responsible for planning and executing all aspects of assigned g ...
1 month ago
The Sales Associate role assists in running all front of house fitness studio operations with a strong focus on premium customer service as well as meeting sales expectations. · Establishes and maintains an effective referral program to bolster membership growth · Conduct telepho ...
1 week ago
The Director of Sales (DOS) will develop and implement the total sales effort of the hotel. · ...
1 month ago
· The Executive Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation. · This is a full time 40 hour per week position ...
1 day ago
This job is for a Sales Manager to plan, solicit, book and coordinate group room sales to meet/exceed revenue/profit goals. We offer competitive salary based on experience and qualifications Commission structure with earning potential tied to performance Paid time off and paid ho ...
6 days ago
Join an elite group of sales professionals bringing customized experiences directly to customers. · ...
4 weeks ago
Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. · ...
4 weeks ago
The Sales Manager will lead and manage assigned sales representatives to achieve sales and member retention goals in the Greater Tucson Area. · Manage sales team by implementing sales/marketing plan for the assigned service area. · Measure, track, and report sales productivity in ...
1 month ago
We are hiring an automotive sales manager with at least 2 years of dealership sales management experience. We offer full benefits and competitive pay. · Actively participate in automotive group recruiting to hire sales talent for all positions. · Coach sales staff on best practic ...
1 week ago
Jumpstart your sales career by interviewing in-person at our upcoming open recruiting session in Phoenix area on Wednesday February 4th. · We'll kick things off with paid training – setting you up for success to work independently in the field. · You'll connect with our existing ...
1 month ago
+Desert Toyota busca un Internet Sales/BDC Associate responsable de brindar experiencias excepcionales a los clientes. · +Seguro médico y dental · Inversión 401K + Match · Oportunidades de crecimiento profesional ...
1 week ago
+Job summary: · This is an entrepreneurial sales role where you'll own your local market, build community relationships and grow a neighborhood magazine backed by N2's national support system. · +Responsibilities:Conduct consultative meetings with local business owners to establi ...
1 month ago
We offer a professional work environment with opportunity for growth, advancement and a long term career. · Precision Toyota of Tucson has served our community for over 60 years. · ...
1 week ago
We are seeking an associate to join our Real Estate group in the Phoenix or Tucson office. · Draft and negotiate documents relating to commercial real estate transactions. · Work on due diligence work and closing these transactions. · ...
2 weeks ago
We are hiring motivated individuals for our Sales Internship Program to teach practical sales skills and professional discipline while working within a clear process. · Learn and follow GREENIX's sales process · Speak with homeowners and explain pest control solutions · ...
1 day ago