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Product Management Senior Director - Seattle, WA, United States - Salesforce

Salesforce Seattle, WA, United States

1 month ago

Description

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

Salesforce AI Platform powers AI investments in Einstein product portfolio across Service, Sales and other Salesforce clouds including the recent Einstein1 platform capabilities.

With the recent industry-wide focus on Generative AI, we are working with multiple external vendors, open source and internal Salesforce Research team to host LLMs and inference at scale.

We are enabling the end-to-end LLMOps lifecycle to continuously evaluate/measure quality via human labeling and "LLM as a judge" approaches, build a robust experimentation platform to enable seamless rollout, a comprehensive monitoring and observability platform and closing the loop via platform investments to streamline/automate optimizations and tuning of various artifacts including prompts, RAG and LLMs leveraging RLHF and other advanced techniques.

We're seeking an outstanding Product Management Leader to drive the future of the Salesforce AI Platform, specifically focused on Gen AI analytics/monitoring/observability and feedback loop to drive optimization/tuning workflows leveraging RLHF and other advanced learning techniques.

Define and own product vision, strategy and roadmap for Salesforce AI Platform, focused on Gen AI analytics/monitoring/observability and feedback loop to drive optimization/tuning workflows leveraging RLHF and other advanced learning techniques.

Deeply collaborate with platform teams and various cloud/app teams within Salesforce as well as with cloud platforms and vendors.

Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media.

8+ years of Product Management or similar experience with highly technical products/platforms
~ Extensive experience working in AI/ML space including strong technical background and ability to interface with engineers and data scientists in the space
~ Outstanding written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues.
~ Experience working in and delivering products or services in an agile/lean environment including backlog management (user stories, epics and bugs)
~ Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc

Experience defining & building AI platforms and capabilities, focused on enabling different personas to get their jobs done as part of end-to-end ML lifecycle.

Experience working on analytics/monitoring/observability platforms, establishing feedback/learning loops and platform approaches to optimizations/tuning.
Experience working with Data Science and ML Engineering teams.

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information
Check out our Salesforce Engineering Site.

*If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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