- Greets and assists all guests during arrival and departure
- Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints
- Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax, or in person
- Excellent communication skills both verbal and non-verbal
- Willing to go above and beyond for our guests and have a professional, positive attitude
- Phone and computer skills
- Ability to work overnight on a full-time basis
- Previous cash handling experience preferred
- Setting and tearing down meeting space
Night Auditor - Brunswick, United States - Nivea Hospitality
Description
Job Description - Night Auditor
About the hotel: The Comfort Suites Brunswick hotel is centrally located in Medina County between Cleveland and Akron, giving access to the best of all three locations.
Your Responsibilities:
The Night Auditor is responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and telephone revenue. This position will also assist with the preparation of all reports relevant to daily revenues. Duties include completing and transmitting accounting reports and supporting documents. The night auditor will act as the hotel system liaison during night hours, assist in booking room reservations, answering hotel phone calls, and notifying guests of messages.
Essential Qualifications:
We are looking for someone who:
11pm to 7am
About Nivea Hospitality:
Nivea Hospitality is a management partner to hotels and resorts, committed to delivering excellence in guest services, employee development, and hotel operations.
Like many hospitality management companies, our goal is to inspire enjoyable and refreshing guest experiences that lead to top performing properties for our clients. However, at Nivea Hospitality we believe the only sure way to provide this kind of service is by investing in the lives of the team members who serve our guests. That is why we are relentless at training and developing our team members and providing opportunities for them to grow within the company.
Employee Benefits
Choice Hotel Discounts
Team Building Activities
Tickets at Work
Pay Frequency: Weekly
Brunswick, OH 44212
Job Posted by ApplicantPro