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- Support patients through outreach calls, telehealth, and face to face visits to identify barriers and link patients to resources and services in the community.
- Provide transitional care, including appropriate follow-up outreach to connect patients from inpatient, emergency room, residential treatment to other settings and providers.
- Be an advocate for comprehensive care for the services needed as appropriate.
- Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate.
- Offer support services to aid patients in navigating complex health care and social service systems.
- Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems.
- Have the ability to relate to individuals who have behavioral health disorders and their families of diverse ethnic, cultural, and socioeconomic backgrounds, and has the ability to interact with them in a positive, supportive, and cooperative manner.
- Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.
- Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
- Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
- Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
- Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together
- Retirement: We know you want to retire comfortably and we're here to help Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future.
- Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600
- Paid time off and paid holidays
- Master's degree in health and human services preferred.
- Bachelor's degree required
- One-year prior relevant experience preferred.
- Computer navigation skills, proficiency in Microsoft office skills.
- Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred.
- Familiarity with reporting and entry level data analytics.
- Sitting for extended periods, alternating between standing and sitting
- Mobility required with repetitive wrist, hand, and finger movements
- Handling light duties, occasionally lifting objects up to 20 pounds
- Local travel between worksites
- Exposure to various environmental conditions including low/high temperatures, outdoor elements
Targeted Case Manager - Buffalo - Horizon Health Services
3 weeks ago

Description
Job Description
Job DescriptionAre you seeking a rewarding and fulfilling career in the Mental Health and Addictions field?
Apply to be a Targeted Case Manager today
What will your day look like?
At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help We offer a seamless onboarding experience that'll ensure your success in your new role.
As a Targeted Case Manager at Horizon, you will….
*Please Note: This position is grant funded.*
Why choose Horizon to build your career?
Besides the fact that we've been named a Best Place to Work for 16 (yes, 16) years in a row? At Horizon, you can be assured that you will make a difference in the lives of others. Even better, your teammates will be just as motivated to make a difference
What we offer that you'll love…
What makes you a great candidate?
We can't wait to learn more about you Here are a few specifics of what you'll need for the job:
Location:
This position is specifically for our 3020 Bailey Ave clinic in Buffalo NY, frequent local travel is required.
Hours:
Monday through Friday day shifts, some flexibility to work evenings as needed.
Compensation:
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $ $24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.
Physical demands associated with this position include:
Horizon DEIB Statement:
Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.
Disclaimers:
Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.
This information is intended to provide a general overview of the position; it is not a full job description.
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