patient service representative pt access - Flemington, NJ , USA, United States - Hunterdon Healthcare

Description

# Position#Summary Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service. Primary Position Responsibilities Interviews patients and/or their representative Obtains and documents patient#s current demographic and financial information Verifies patient#s insurance eligibility and coverage Obtains signatures and completes all required and necessary forms and consents Collects point of service collections, copays, deductibles, , and coinsurance. Verifies eligibility with multiple insurance company websites. Refers patients with financial needs to financial counselors with hospital assistance department.


Qualifications Minimum Education:

Required:
High School Diploma or

Equivalent Preferred:
None Minimum Years of Experience (Amount, Type and Variation):
Required:

None Preferred:
One year of medical office or customer service experience License, Registry or Certification:
Required:

None Preferred:
None Knowledge, Skills and/or Abilities:
Required:

PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills Preferred: Medical terminology, Insurance knowledge, Medical Front Office experience.

Position Summary

• Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.

Primary Position Responsibilities

• Interviews patients and/or their representative
• Obtains and documents patient's current demographic and financial information
• Verifies patient's insurance eligibility and coverage
• Obtains signatures and completes all required and necessary forms and consents
• Collects point of service collections, copays, deductibles, , and coinsurance.
• Verifies eligibility with multiple insurance company websites.
• Refers patients with financial needs to financial counselors with hospital assistance department.

Qualifications

• Minimum Education:
• 
  Required:
• High School Diploma or Equivalent
• Preferred:
• None
• Minimum Years of Experience (Amount, Type and Variation):
• 
  Required:
• None
• Preferred:
• One year of medical office or customer service experience
• License, Registry or Certification:
• 
  Required:
• None
• Preferred:
• None
• Knowledge, Skills and/or Abilities:
• 
  Required:
• PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills
• Preferred:
• Medical terminology, Insurance knowledge, Medical Front Office experience.