Associate Customer Success Manager - Illinois, Texas

Only for registered members Illinois, Texas, United States

1 week ago

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Job summary

The Associate Customer Success Manager (ACSM) at Reltio will focus on supporting tech touch customers to ensure they derive maximum value from our platform.

Responsibilities
  • Manage a portfolio of tech-touch customers using Customer Success tools to ensure that Reltio is adopted well and the customer is deriving value from the solution to promote ROI and customer retention.
  • Develop a basic understanding of each customer's business goals and objectives to tailor support and encourage product utilization.
  • Assist customers with utilizing available resources such as Reltio Documentation, Reltio Learn and Support, to achieve their goals.

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