SVP of Operations - Bentonville
2 days ago
Job description
Location:
Bentonville, AR (onsite)
Compensation:
$250,000–$300,000 base salary + performance bonus + equity/profit share
Additional Benefits:
Relocation assistance
Reports to:
Chief of Staff / CEO
ROLE OVERVIEW
Our client is seeking a Senior Vice President of Operations (SVP, Operations) to lead the end-to-end operational excellence of an 800-acre, mission-driven campus undergoing rapid expansion.
This is a senior leadership role for a hands-on systems builder who can architect operational infrastructure in a fast-scaling environment.
The SVP will design and implement the processes, software platforms, vendor systems, and accountability structures that allow a complex physical campus to scale without sacrificing guest experience or operational excellence.
This leader will oversee all non-academic, non-fundraising operations — ensuring the campus is safe, functional, financially disciplined, and delivers a world-class experience to every guest.
The ideal candidate thrives in high-growth environments where ambiguity is high, expectations are elite, and operational complexity is significant.SCOPE OF RESPONSIBILITY
The SVP of Operations oversees:
Campus Security
Hospitality & Housekeeping
Culinary Operations
Maintenance & Facilities
Grounds & Landscaping
Guest Experience
Construction & Capital Projects
Special Projects & Events
This role manages disparate in-person operational sectors including vendors, employees, contractors, facilities teams, cleaning/maintenance staff, food service teams, and guest services personnel.
KEY RESPONSIBILITIES
Operational Strategy & Systems Buildout
Architect and execute a scalable operational strategy for a large, multi-function physical campus.
Design and implement operational systems, SOPs, KPIs, and reporting structures.
Lead the implementation of software platforms (facilities management, vendor management, scheduling, procurement, budgeting, ticketing/guest systems, etc.).
Replace fragmented or legacy processes with streamlined, technology-enabled solutions.
Ensure operational systems scale alongside rapid organizational growth.
Construction, Vendor & Capital Project Leadership
Oversee all construction, renovation, and capital projects across the campus.
Manage external construction vendors, architects, engineers, utilities, and specialty contractors.
Ensure projects are delivered on time, on budget, and aligned with long-term campus plans.
Establish vendor accountability systems, bid discipline, and performance standards.
Develop structured processes for contractor management and capital forecasting.
Note:
Construction management experience is required; prior experience as a builder is not.
Guest Experience & Hospitality Excellence
Ensure the campus consistently delivers a best-in-class, hospitality-driven experience.
Lead operations with the standards of elite, client-facing environments such as top-tier theaters, golf courses, luxury hospitality venues, theme parks, or destination campuses.
Oversee hospitality, food service, housekeeping, and guest services to ensure seamless execution.Create operational systems that enable teams to delight guests at scale.
People & Team Leadership
Lead and develop department heads across all operational functions.
Build a high-performance culture rooted in accountability, pride, and ownership.
Establish clear expectations, performance metrics, and succession planning.
Integrate disparate teams into a unified operational engine.
Financial & Operational Discipline
Develop and own operating budgets across all functions.
Implement cost controls, forecasting systems, and financial reporting structures.
Drive operational efficiency while maintaining experience quality.
Hold teams accountable to defined KPIs and budget performance.
Facilities, Maintenance & Infrastructure
Oversee preventative maintenance and asset lifecycle planning.
Ensure buildings, infrastructure, roads, and grounds are safe and operational.
Create structured long-term capital planning models to support growth.
Risk, Safety & Compliance
Oversee campus security and emergency preparedness.
Ensure compliance with regulatory, safety, and operational standards.
IDEAL CANDIDATE PROFILE
Experience
10+ years of progressive senior operations leadership.
Experience managing complex, multi-department physical operations.
Demonstrated experience implementing operational software systems.
Significant experience managing construction vendors and capital projects.
Background in highly client-facing, hospitality-driven environments (e.g., luxury hospitality, elite entertainment venues, private campuses, golf clubs, theme parks, etc.).
Proven track record of leading leaders and building scalable systems.
Leadership Style & Attributes
Systems-oriented and process-driven.
Comfortable operating in high-growth, fast-moving environments.
Strong financial acumen and budget ownership.
Calm, decisive, operationally rigorous.
High standards for experience, safety, and execution.
WHY THIS ROLE MATTERS
Our client is scaling rapidly. Without disciplined operational infrastructure, growth becomes fragile.
The SVP of Operations ensures that facilities, systems, vendors, teams, and budgets scale seamlessly alongside mission expansion. This leader builds the operational backbone that allows the organization to grow aggressively while delivering a world-class campus experience.
Similar jobs
Location: · Bentonville, AR (onsite) · Compensation: · $250,000–$300,000 base salary + performance bonus + equity/profit share · Additional Benefits: · Relocation assistance · Reports to: · Chief of Staff / CEO · ROLE OVERVIEW · Our client is seeking a Senior Vice President of Op ...
1 day ago
The Loan Operations Manager is responsible for the management and direction of all Loan Operations activities. · ...
1 month ago
Description · Job Title: Loan Operations Manager · Reports to: Chief Credit Officer · FLSA Status: Exempt Salary · Statement of Hire: · At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers expectation, to include both external and ...
3 days ago
The Senior Vice President of Operations (SVP, Operations) is responsible for the end-to-end operational excellence of a large campus. · This role oversees all non-academic functions that ensure the campus is safe and functional, · scalable and aligned with long-term strategic gro ...
1 month ago
Senior Vice President of Operations (SVP, Operations) · Location: Bentonville, AR (onsite) · Compensation: $225,000–$300,000 base salary + performance bonus + equity/profit share · Additional Benefits: Relocation assistance · Reports to: Chief of Staff / CEO · ROLE OVERVIEW · Our ...
2 days ago
The Senior Vice President of Operations (SVP, Operations) is responsible for the end-to-end operational excellence of a large 800-acre mission-driven campus. · ...
1 month ago
Senior Vice President of Operations (SVP, Operations) · Location: · Bentonville, AR (onsite) · Compensation: · $225,000–$300,000 base salary + performance bonus + equity/profit share · Additional Benefits: · Relocation assistance · Reports to: · Chief of Staff / CEO · Role Overvi ...
1 day ago
The Group Director will drive the evolution of our workforce strategy and organizational capability in the era of AI-enabled transformation. · ...
3 weeks ago
Job summary · The Job SummaryThe Director Marketplace – Dry Grocery will lead Walmart's third-party (3P) Marketplace Dry Grocery business owning the strategy P&L and performance for one of the fastest-growing categories within Walmart's eCommerce organization. This role manages a ...
1 month ago
Walmart is seeking a Senior Director, Technology Operations to drive clarity, alignment, and execution across a complex global multi-product portfolio. · This role operates horizontally across the organization ensuring strategies roadmaps and execution plans are tightly integrate ...
4 weeks ago
We are seeking a highly organized and proactive Executive Assistant to support our SVP for Retail Marketing. · This role requires exceptional multitasking skills, strong business acumen,and the ability to manage a high-volume writing in a fast-paced environment. ...
1 month ago
+ Job summary: The Director of Finance leads long-term financial planning by collaborating across departments to align corporate goals with financial targets. · + Partner with senior management to analyze business performance, · Oversee financial consolidation, · Drive business s ...
2 weeks ago
The VP, · M&A and Integration is a new role responsible for driving multiple functions/workstreams/teams toward the successful on-time completion of key M&A integration activities.The role will provide project leadership, oversight and governance and will work across all levels o ...
1 week ago
The Senior Manager, Finance role supports critical initiatives across Walmart U.S., including End-to-End (E2E) Supply Chain and eCommerce Finance. · This centralized posting represents multiple openings for Senior Manager positions across various teams based on business need. · O ...
3 days ago
Position Summary... · The Senior Director, US Identity & Work Authorization Compliance leads mitigating risk and enabling regulatory compliance for immigration and US identity and work authorization for Walmart U.S. and Sam's Club for both associates and gig-workers. This leader ...
3 days ago
The Senior Manager, Business Strategy – Realty supports executive leadership in defining, operationalizing, and measuring the strategic direction of the organization. · ...
1 month ago
We are looking for a Senior Manager to lead foundational research that informs senior leadership on Walmart's Health & Wellness team. · 7+ years of experience leading customer/consumer insights work in retail, eCommerce, CPG, consulting, or a research firm. · Hands-on qualitative ...
1 week ago
Lead and grow the Walmart business across eCommerce and in-store channels. · ...
1 month ago
Alliance Entertainment is seeking a Category Manager – Walmart to support the Walmart sales team and Walmart merchant organization through business planning, reporting, and performance analytics. · ...
1 month ago
Position Summary...The Senior Director, US Identity & Work Authorization Compliance leads mitigating risk and enabling regulatory compliance for immigration and US identity and work authorization for Walmart U.S. and Sam's Club for both associates and gig-workers. This leader wil ...
2 days ago