- Must be able to handle high volume inbound and/or outbound calls.
- Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient response.
- Scheduling appointments by obtaining all pertinent details and maintaining accuracy in data.
- Identify and escalate priority issues.
- Provided exceptional customer service.
- Meet the department KPI and performance goals set forth by management.
- Adhere to all company policies and procedures and abide by HIPPA regulations.
- Cheerfully greet and check in/out patients.
- Maintain patient confidence and ensure confidentiality of patient care information.
- Coordination and tracking release and request for patient medical records as well as referrals to outside imaging and medical providers.
- Review daily and weekly patient schedule for accurate appointment times and providers.
- Prepare correspondence between medical providers and patients.
- Perform any additional duties requested by management.
- High School Diploma
- Prior experience in a medical setting and with an EMR
- Working knowledge of medical terminology
- Excellent customer service skills
- Ability to effectively communicate with staff and patients using excellent written and verbal skills.
- Strong positive team player willing to take direction and work well with management.
- Strong knowledge of computer systems including Microsoft Outlook, Word and Excel.
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Generous Paid Time Off & Holidays
-
Driver
4 weeks ago
ProMedica Senior Care Zephyrhills, United States**Driver** · Zephyrhills, Florida Heartland of Zephyrhills, Florida ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 26 states. The organization offers acute and ambulatory care, an insurance ...
-
3p-11p Registered Nurse Supervisor
4 weeks ago
Hillside Health & Rehab Zephyrhills, United StatesHillside Health & Rehab Center is seeking a dynamic 3p-11p Registered Nurse (RN) Supervisor · COMPETITIVE PAY SAME DAY PAY AVAILABLE GREAT BENEFITS · We are seeking a highly skilled Registered Nurse (RN) Supervisor to join our growing team of healthcare professionals. Under the ...
-
Orthopedic Surgeon
2 weeks ago
BayCare Medical Group Wesley Chapel, United StatesBayCare Medical Group is actively recruiting a Board Eligible/Board Certified Orthopedic Surgeon to join our brand new 86-bed BayCare Hospital Wesley Chapel located in the rapidly growing community of Wesley Chapel, Florida. We are seeking a total joint and/or a general orthopedi ...
-
Radiology Technologist PRN
3 weeks ago
AdventHealth Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about being part of something bigger. It's about belonging to a community tha ...
-
Laboratory Assistant Nights
3 weeks ago
AdventHealth Zephyrhills and Dade City Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about be ...
-
Mammography Technologist
3 weeks ago
AdventHealth Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Our promise to you: · Joining AdventH ...
-
Physician - Urgent Care
2 weeks ago
Florida Medical Clinic Zephyrhills, United StatesOur Vision is to be the best choice for healthcare in our community · Florida Medical Clinic invites you to explore the Urgent Care opportunities with a thriving physician-led, professionally managed healthcare system. Established in 1993, Florida Medical Clinic has been a leader ...
-
AdventHealth Zephyrhills, United States**All the benefits and perks you need for you and your family:** · Benefits from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support**Our promise to you:**Joining AdventHealth is about being part o ...
-
Physician- Endocrinology
4 weeks ago
Florida Medical Clinic Zephyrhills, United StatesFlorida Medical Clinic invites you to explore the Endocrinology opportunities with a thriving physician-led, professionally managed healthcare system. Established in 1993, Florida Medical Clinic has been a leader in the healthcare industry for more than 30 years. Now a part of Or ...
-
Physician - Family Practice Outpatient Only
3 weeks ago
Florida Medical Clinic Zephyrhills, United StatesOur Vision is to be the best choice for healthcare in our community · Florida Medical Clinic invites you to explore the Family Practice/Internal Medicine opportunities with a thriving physician-led, professionally managed healthcare system. Established in 1993, Florida Medical C ...
-
Bilingual Medical Assistant
1 day ago
VIPcare Zephyrhills, United StatesOur purpose is Better Health. Specializing in primary care for patients 65+ is our passion. · What's Your Why? · • Are you looking for a career opportunity that will help you grow personally and professionally? · • Do you have a passion for helping others achieve Better Health? ...
-
AdventHealth Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about being part of something bigger. It's about b ...
-
Housekeeper
3 weeks ago
AdventHealth Zephyrhills, United States**All the benefits and perks you need for you and your family:** · Benefits from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · **Our promise to you:** · Joining AdventHealth is about being ...
-
RN Fertility Case Mgr
5 days ago
SGF Tampa Bay, LLC Wesley Chapel, United StatesJob Description · Job DescriptionEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players w ...
-
fdc-senior clerk
2 weeks ago
State of Florida Zephyrhills, United StatesRequisition No: · Agency: Department of Corrections · Working Title: FDC-SENIOR CLERK (CLASSIFICATION ZEPHYRHILLS CORRECTIONAL INSTITUTION · Pay Plan: Career Service · Position Number: · Salary: 32,760.00 annually · Posting Closing Date: 05/30/2024 · Total Compensation Est ...
-
Front Office Outpatient Rehab PRN
5 days ago
AdventHealth Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about being part of something bigger. It's about belonging to a communi ...
-
Patient Dining Associate PRN
6 days ago
AdventHealth Zephyrhills and Dade City Zephyrhills, United StatesAll the benefits and perks you need for you and your family: · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about being part of something bigger. Its about belonging to a community ...
-
Experienced CNAs OR HHAs
1 week ago
BrightStar Care of Pasco County Zephyrhills, United StatesJob description · Now hiring Certified Nursing Assistants (CNA), Home Health Aides (HHA) OR Caregivers $15 p/hr with a $500 SIGN ON BONUS We have 2-hour, 4-hour, 6-hour, 8-hour and 12-hour cases available We have a lot of opportunities throughout Hillsborough and Pasco county · ...
-
Insurance Claims Specialist
2 days ago
GEICO Indemnity Company Zephyrhills, United States Full timeClaims Service Specialist – Lakeland, FL · Salary: $20.35 hourly / $41,000 annually · *In Office Position* · Claim your career growth as a Claims Service Specialist at GEICO's Lakeland, FL office and be a part of one of the fastest-growing auto insurers in the United States If y ...
-
Gulfside Healthcare Services Zephyrhills, United StatesJOB TITLE: Clinical Care Manager Assistant - LPN · DEPARTMENT: Clinical Services · REPORTS TO: Clinical Care Manager - IPU Friday-Sunday 12 hour day shift · The Rucki Hospice Care Center 5760 Dean Dairy Road Zephyrhills, FL 33541 · POSITION SUMMARY: · Reporting to the Clinical Ca ...
Patient Scheduling Assistant-Health Center - Wesley Chapel, United States - My Health Onsite
Description
Job Description
Job DescriptionSalary:My Health Onsite manages employer sponsored health and wellness centers. Our medical team takes time to build strong relationships with our patients. No one is rushed in and out, and no one is a "number." Patients (ages 8 and up) may access a range of medical services including x-ray, onsite pharmacy, wellness services, and treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal.
Summary:
Our Patient Scheduling Assistant role is an integral part of our growing team. This position supports all our health centers inbound calls by assisting new and existing patients via phone. Duties include but are not limited to answering patient's questions, scheduling appointments, creating, and updating patients accounts and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus
Schedule: Monday,Thursday and Friday 8am - 5pm, Tuesday 7a-4p and Wednesday 10a-7p
Essential Responsibilities: Essential Responsibilities:
Minimum Qualifications:
Benefits:
My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
