Dispatch Call Center Representative - Saint Louis, MO
5 days ago

Job summary
This is a Call Center Operations Representative position that plays a critical role in supporting the Meter Exchange Program by serving as the primary point of contact for customers needing to schedule or reschedule meter exchange appointments.Responsibilities include handling inbound and outbound customer calls, coordinating meter change out visits with Meter Exchange Technicians, and ensuring accurate scheduling while adhering to program guidelines and blackout date restrictions. The ideal candidate will have strong customer service skills, attention to detail, and the ability to work efficiently across scheduling systems and technician communication channels.
Job description
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