Support Engineer - Los Angeles, United States - ConSol Partners

    ConSol Partners
    ConSol Partners Los Angeles, United States

    3 weeks ago

    Default job background
    Arts / Entertainment / Publishing
    Description

    The Company

    We are currently searching for a Support Engineer for a global leader in high-capacity solutions for media processing and content delivery, including premium live event contribution, remote production, and distribution.

    The company has won multiple prestigious awards and continuously strives to provide premium quality, highly efficient solutions that enable tier-one content providers to outperform their competition.

    The Role

    We are looking for an accomplished Customer Focused Support Engineer with a background in IP Networking and expert knowledge/hands-on experience with compression for contribution, OTT, and distribution applications.

    This role will support North American customers, on-site and remotely by providing technology and application support for media processing. You will provide technical installation and operational support of equipment, with basic troubleshooting. Working with product support and tier 3 support team, reporting problem escalation. You will also work extensively with the companies, Lab, and test equipment for continuous growth in supporting customer applications.

    The Individual

    • 3+ years experience in a support or system engineering role, in a technical capacity.
    • CCNA certified
    • Extensive/expert knowledge and hands on experience with compression for contribution, OTT, and distribution applications.
    • Expert knowledge in the technical broadcast market, with a specific focus on Audio/Video, Metadata compression processing, particularly candidates familiar with the standard ST2110
    • Experience with SSH, Switch and OS/IP configuration/ Layer 2/ Layer 3
    • Experience with SDN/Orchestration systems, including the Use of Control interfaces and API's within the Broadcast space, such as NMOS and REST.
    • 2+ years experience in IP networking.
    • Interface experience with Cloud, AWS, GCP, Azure
    • Spanish and English speaking preferred.

    Location: Woodland Hills, CA

    Salary bracket - $100-120K per year

    Hiring NOW