Investigation Coordinator - Carmel - Allied Solutions LLC

    Allied Solutions LLC
    Allied Solutions LLC Carmel

    1 day ago

    Description

    Investigation Coordinator

    The Investigation Coordinator role is responsible for managing daily activities related to product refund cancellations and quotes. The position involves a QA workflow aimed at product providers, including gathering data and resolving quote investigations within the Refund Plus process.

    Key Responsibilities:

    • Data Entry, Analysis, and Database Maintenance: 10%

    Analyze documents, input data into technology platforms, retrieve necessary documentation via external client programs, review intake materials for accuracy, and maintain master contact lists.

    • Communications Servicing: 30%

    Investigate quote information due from cancellation of ancillary products by contacting dealers/providers via emails/phone calls/faxes/letters. Attend meetings with external/internal parties for collaboration needs. Contact dealers/providers for current contact information using phone/email/internet search.

    • Problem Solving: 25%

    E nsure compliance with state driven requirements related to product cancellations; multi-task while navigating multiple systems; work in various programs/formats to ensure accurate processes between internal areas;

    w < p > D e t er m ine discrepancies between provider quoted refund/data sources & locate/document missing contract bookings w / resources internally or externally . < ul s t y l e = ' list - s t y l e - t y p e : n o n e ' > < li > P r i o r i t y R esearch : 30 % < / l i >< p > C reate/improve processes/procedures through research/scenario investigation/referral document reviews/documentation completion SLA prioritization etc . < h3 > Q u a li f ic a ti o n ( E d uc at io n , E x pe ri en c/e , C ervi fi ca ti on & K S A ) :< ul s ty le= ''l ist-sty-le-typ-e:n-o-n-e'' >/u-li>Certify equivalency of High School diploma/GED required.</lil><p>F requent Travel not Requied we dont travel nationwide W/E career move ID939150/.</b><p/><b2PI+- ED F,e attractive salary based evaluation formula,'s rewarded!<./B/p/

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Investigations coordinator