Senior Director, Performance Analytics - Indianapolis, United States - 100-SFDC Inc.

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Senior Director, Performance Analytics & Strategy - Quote-to-Cash (Q2C) page is loaded

Senior Director, Performance Analytics & Strategy - Quote-to-Cash (Q2C)

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remote type

Office - Flexible

locations

Indiana - Indianapolis

Illinois - Chicago

Washington - Seattle

Texas - Dallas

time type

Full time

posted on

Posted 18 Days Ago

job requisition id

JR239501

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Operations

Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

As a rapidly expanding global company, growing both organically and through acquisitions, we are in search of a Senior Director to lead the Quote-to-Cash (Q2C) Performance Analytics & Strategy (PAS) team, reporting into the SVP of Revenue Growth & Automation (RGA) who is the global business process owner for Salesforce for end-to-end Quote-to-Cash processes.

Quote-to-Cash include Quoting Support, Legal, Pricing, Deal Desk, Incentive Compensation, Credit & Collections, and connects to Revenue Recognition, SOX compliance and Revenue Reporting.

The RGA mission is to drive best-in-class end-to-end Q2C performance and improve the experience of our sellers, operators and customers through these processes and this opportunity allows you to influence that

The Senior Director, Q2C Performance Analytics and Strategy (PAS) plays a critical role in the RGA mission, by identifying the drivers of performance and under-performance and recommending strategies to address them.

Collaborating with key partners throughout the company, including internal business partners, business technology, and the data office, this role will uncover key insights to drive crucial business decisions and influence scalability.

Within the Q2C PAS organization, the role involves overseeing business intelligence, engineering, data science, data strategy, and data literacy to ensure a smooth data lifecycle for partners.

This position requires someone with the ability to build strong relationships with Quote to Cash team members and the competence to influence a scalable data lifecycle in a fast-paced and evolving environment.

Responsibilities
Be the source of truth for end-to-end Q2C metrics & measure the effectiveness of Q2C improvements delivered
Analyze and present quote to cash metrics to key collaborators across the company
Identify positive and negative drivers of performance and recommend performance improvement strategies
Coach and mentor data insights team to continue to derive actionable insights to drive business decision-making
Develop roadmap for data strategy for Quote to Cash leveraging processes and key tools (including BI, Data Engineering, Data Literacy, Data Governance, and Data Science)
Collaborate with cross-functional data office and business technology to help influence roadmaps and strategies related to key pillars of data processes
Promote data literacy across the end-to-end process to ensure partners leverage data for key decisions

Desired Skills and Experience
10+ yrs of experience in Business Operations & Strategy and Data Insights leading multi-level organization
Strong understanding of the SaaS business model and experience in a high-growth / high-change environment
Quote-to-Cash domain discernment preferred
Analytical and strategic leadership skills to drive the team to get to the root cause of key process gaps and articulate possible strategies of improvements
Committed to giving to continuous improvement with a passion for building processes/tool to make everyone more efficient and effective
Ability to connect the dots between quote to cash processes and data
Experience in end-to-end data lifecycle management including data visualization, engineering, science, literacy, governance and building a proper strategy aligned to an enterprise
Familiarity with a variety of foundational data concepts: Visualization (Tableau), Programming (Python), Structured queries (SQL), Cloud Data Ecosystem (Snowflake), Data Observability & Governance (Alation), Data Privacy & Security
Consistent record of building unquestioning partner relationships across enterprise with varying backgrounds
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at

and explore our company benefits at

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Salesforce

is an Equal Employment Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce

does not accept unsolicited headhunter and agency resumes.

Salesforce

will not pay any third-party agency or company that does not have a signed agreement with

Salesforce

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Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $192,800 to $294,100.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, benefits.

More details about our company benefits can be found at the following link:

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well

and

doing good – you've come to the right place.

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