Marketing & Administrative Assistant - Topeka, United States - Sylvan

Description

Sylvan Learning is the industry leader in providing supplemental education from pre-kindergarten to Adults.
With 45 successful years in the business, Sylvan guarantees positive educational results every step of the way. Our talented employees experience daily the impact they make.

We're an organization that prides itself on instilling knowledge and confidence in each customer we benefit Join us, and be inspiredWhat you get in return:

As a Sylvan team member, you'll work in a fast-paced environment and make an impact in the lives of others.

We offer competitive hourly rates in a fun, supportive atmosphere.


Responsibilities:
Monday-Friday part-time work hours: 8:30 am - 1:30 pmBe the face of Sylvan

• Enthusiastic, welcoming demeanor and professional appearance & customer service skills.

Use our center operations software to edit student schedules, keep detailed notes regarding students and families, and assist Leadership Team and Directors with center-specific tasksCreate a welcoming and professional front desk environment for our local Prometric testing center and Sylvan students, families, and community.

Answer phones and routing phones to appropriate team membersScan documents and filingAssist Prometric testing center to check in candidates, following Prometric guidelinesSchedule and verify information in Sylvan programs Mark attendance daily for each of our franchise-owned Sylvan centers & accurately document teacher hours worked for payrollWork with Leadership Team on marketing initiatives/communications for all franchise-owned Sylvan centersAttend Marketing ZOOM/calls with Leadership Team monthlyAttend Sylvan corporation ZOOM trainings/informational sessions as directed by LeadershipMaintain websites for all franchise-owned Sylvan centersCreate, post, and manage social media platforms for all franchise-owned Sylvan centersCreate and distribute center specific fliers and collateralCreate and distribute monthly student activity calendars and collateralMaintain Sylvan and Prometric supplies monthly in partnership with local Center Director and Prometric DirectorSupport Sylvan and Prometric standards and procedures for students, candidates, and staffOther assigned tasks from Leadership Team

Knowledge Required:
Associate's or Bachelor's Degree in a related field preferred (Marketing, Communications, Business, etc)3+ years of customer service1+ years of marketing experienceExperience using Microsoft Office SuiteEmail/Text Marketing platforms such as Constant Contact, EZ Texting, Peach Jar etcExperience with Google SuiteExperience with maintaining Social Media platforms such as Facebook, X, & InstagramSkills &

Abilities Required:

Strong word processing, data entry, and other administrative skillsA team player and great work ethicAble to prioritize, multi-task, work efficiently, and produce high quality & accurate work in a fast-paced environmentCommunicate effectively in writingAbility to maintain student and family confidentialityStrong verbal skills; ability to communicate effectively and positivelyAbility to occasionally lift and/or move up to 20 lbsThe above statements are intended to describe the general nature and level of work being required and performed.

They are not intended to be a complete list of all job requirements, responsibilities, skills, knowledge, or abilities.