Customer Satisfaction Manager - Anaheim, California, United States
15 hours ago

Job description
Job Title: Remote Customer Satisfaction Manager
Hourly Pay: $22 -$26/hour
Summary:
We are looking for a proactive and customer-focused Customer Satisfaction Manager to join our remote team. In this role, you'll play a key part in ensuring our clients consistently receive exceptional service. You'll be responsible for monitoring satisfaction levels, addressing client concerns, and leading efforts to continuously improve the overall customer experience.
Job Responsibilities:
Address customer complaints promptly and ensure effective resolution
Qualifications:
Excellent communication, conflict resolution, and problem-solving skills
Perks & Benefits:
100% remote work with flexible hours
Competitive hourly pay: $22 - $26
Paid training and opportunities for professional development
Option to work evenings or weekends to suit your schedule
Positive and supportive team culture
Clear path for career growth in customer service leadership
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