Customer Service Representative - University Park - IMI Plc - Legacy Precision

    IMI Plc - Legacy Precision
    IMI Plc - Legacy Precision University Park

    3 days ago

    $65,000 - $125,000 (USD) per year *
    Description
    Job Title: Customer Service Representative

    The role of a Customer Service Representative at IMI plc is to provide exceptional customer service and support by resolving customer inquiries, gaining insight into IMI Norgren products, and creating a positive experience for customers. The representative will work closely with cross-functional groups to achieve this goal.


    Key Responsibilities:

    • Ensure customer satisfaction through prompt assistance by answering incoming customer calls and emails, providing accurate information regarding orders, price quotations, delivery, expedites and all other inquiries.
    • Acquire detailed knowledge and business acumen of the products and processes.
    • Take initiative to seek answers_ raise concerns,_work quickly,_effectively,and professionally,_even under stress.
      lt;iu_provide high quality communication_and professionalism_to_custoemrs_anad_other_stakeholders_while demonstrating_tenacity_and proactivity_meet_customer_expectationsCritical Competencies_for_Success:
      Proficient_with_MS_Office_Style_Word_Excel_PowerPoint&__Outlook_llii>/uli/Lic Ability_to_handle_custome_interacion_through_various_channels.of_communication.il ulil_ability.communicate_professionally_via_phone.and_email_correspondence_il liaucsss_phone_rend_list_arr feasible_follow_thru_abilipty_to_prioritzt_all li/
    * This salary range is an estimation made by beBee
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