VSC Claims Support Agent - Austin, TX - iA American

    iA American
    iA American Austin, TX

    17 hours ago

    Description
    Claims Support Agent
    iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling.
    Answering customer service related calls from inbound callers including contract holders, and repair shops.
    Initiating the claim based on contract holder information being provided.
    Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.
    Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component.
    Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims, payments, contract administration, or to supervisory staff for handling.
    Demonstrate flexibility and display the range of knowledge and willingness for further training to enable the ability for light claim, or even advanced claim queue training and claims handling.
    Maintain media management of company systems provided, including messaging, email, phone and laptop accessories.
    Generate work assignments to appropriate employees for customer service and claim related items.
    Making detailed claim notes in Toro concerning caller situations.
    Validate and process customer reimbursement requests.
    Review online claim submissions for completeness and assign to appropriate adjuster workflow. Review and process claims submitted with no prior review or approval and take appropriate action including communicating with the entity that submitted.
    High School Graduate or equivalency; Associate's Degree or equivalent work experience preferred.
    At least 6 months of customer service call center experience.
    Basic Windows PC operations, touch typing.
    Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more)
    We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

  • Work in company

    Support Agent

    Only for registered members

    We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. · Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, pre ...

    Austin Full time

    6 days ago

  • Work in company

    Technical Support Agent

    Only for registered members

    You will be joining an award winning, inclusive, and diverse team focused on enhancing each other's growth and knowledge in a supportive and open environment where creativity is encouraged and ideas are welcomed. · Eagle Eye Networks has recently announced a return-to-office init ...

    Austin, TX

    6 days ago

  • Work in company Remote job

    Gaming Support Agent

    Only for registered members

    Job summary · A fast-growing gaming-focused support operation is looking for a Gaming Support Agent to help players resolve issues and get back into the game. This role is built for true gamers. · Support players by resolving gameplay, account, connectivity, and platform-related ...

    Austin, TX

    1 month ago

  • Work in company

    Gaming Support Agent

    Only for registered members

    A gaming-focused support operation is looking for a Gaming Support Agent to help players resolve issues and get back into the game. This role is built for true gamers-your hands-on experience with PC and console gaming is the most important qualification. · ...

    Austin

    1 month ago

  • Work in company

    Technical Support Agent

    Only for registered members

    Eagle Eye Networks is the global leader in cloud video surveillance. · You will be joining an award winning team focused on enhancing each other's growth and knowledge in a supportive environment where creativity is encouraged. · ...

    Austin Full time

    1 month ago

  • Work in company

    VSC Claims Support Agent

    Only for registered members

    iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling. · ...

    Austin

    3 weeks ago

  • Work in company

    Customer Support Agent

    Only for registered members

    We're looking for enthusiastic and motivated individuals to join our team as Customer Support Agent. · This opportunity is perfect for someone who thrives on in-person interaction, enjoys helping others, and is hungry for growth.Customer Success Agents interact with prospective c ...

    Austin, TX

    2 weeks ago

  • Work in company

    Remote Bilingual Customer Support

    Arise Virtual Solutions

    Earn extra income from home by supporting a leading cruise line through the Arise Platform. · Handling inbound calls in both English and Spanish from customers planning and booking cruise vacations · Assisting travel agent partners with booking-related inquiries · ...

    Austin

    1 day ago

  • Work in company

    Agent Success

    Only for registered members

    Bramlett Partners is seeking a highly capable Agent Success & Sales Manager to lead and elevate our market-leading Leads Program while supporting agent onboarding, coaching and overall agent experience. · Own and manage the brokerage's Leads Program including agent participation ...

    Austin, Texas Metropolitan Area

    1 week ago

  • Work in company

    Agent Success

    Only for registered members

    We are seeking a highly capable, people-forward Agent Success & Sales Manager to lead our market-leading Leads Program while supporting agent onboarding, coaching, and overall agent experience. · ...

    Austin

    1 week ago

  • Work in company

    Agency Sales Coordinator

    Only for registered members

    The Agency Coordinator is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance products within a specific geographic area and to support the delivery of sales objectives for the assigned area. · ...

    Austin, TX

    2 weeks ago

  • Work in company

    Inside Sales Agent

    Only for registered members

    + Byrne Real Estate Group is a trusted real estate company with over 25 years of local experience + Join our award-winning team and contribute to a company dedicated to excellence and collaboration + This is a full-time, on-site role for an Inside Sales Agent located in Austin, T ...

    Austin

    23 hours ago

  • Work in company

    Licensed Real Estate Agent

    Only for registered members

    A Licensed Real Estate Agent to join our team where agents keep more of their commission and get the tools training and support to thrive. · ...

    Austin, TX

    1 month ago

  • Work in company

    Agentic Engineer

    Only for registered members

    We are seeking an Agentic Engineer to work across our portfolio companies to identify, design, and implement AI-driven automation and software agents. · This role blends engineering, data analysis, and practical operational support. · The right person will be comfortable building ...

    Austin

    5 days ago

  • Work in company

    Real Estate Sales Specialist

    Only for registered members

    We pride ourselves on providing proven systems to our agents that will ensure their success. · This rewarding, full-time position provides agents with a fantastic opportunity to do what they love, which is helping clients find and buy the home of their dreams.We want to help YOU ...

    Austin $75,000 - $200,000 (USD)

    1 month ago

  • Work in company

    Market Manager

    Only for registered members

    Join Orchard Brokerage and lead a high-performing team of real estate agents. · ...

    Austin $120,000 - $200,000 (USD) Full time

    1 month ago

  • Work in company

    Real Estate Sales Specialist

    Only for registered members

    We pride ourselves on providing proven systems to our agents that will ensure their success. This rewarding, full-time position provides agents with a fantastic opportunity to do what they love, which is helping clients find and buy the home of their dreams. · ...

    Austin, TX

    1 month ago

  • Work in company

    Real Estate Agent

    Only for registered members

    Job summary · Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually.Earn competitive commissions on your closed deals with unlimited upside. Maximize your earnings by plugging into the Redfin platform and nation's #1 brokerage site. ...

    Austin

    1 week ago

  • Work in company

    Sales Representative

    Only for registered members

    We are committed to providing impeccable service and helping our clients achieve their financial goals. Sales Representatives engage current clients who are eligible for a special debt resolution loan option and help them see the value in the opportunity. · This is a remote oppor ...

    Austin

    2 weeks ago

  • Work in company

    Builder Liaison

    Only for registered members

    We're expanding rapidly across Texas and are seeking a Builder Liaison to be the face of New Home Buddy in Austin and surrounding areas. · Train builder sales reps on how to use New Home Buddy in their daily workflow. · Host events that generate agent traffic to builder models. · ...

    Austin

    6 days ago

  • Work in company

    Senior Solutions Engineer

    Only for registered members

    This is a high-impact hands-on role at the intersection of engineering customer success and AI innovation As a Senior Solutions Engineer you will partner directly with prospective customers to co-create real-world AI agent solutions using the companys AI Studio platform. · ...

    Austin

    3 weeks ago

Jobs
>
Austin