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    Alabama Weekend Part-Time Customer Service Claim Intake - Birmingham, United States - Quality Resource Management

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    Part time
    Description
    Looking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded Great Place to Work twice We are seeking highly motivated, production-driven and team-oriented individuals to operate as Claim Intake Specialists.

    Company Information
    Headquarters: White House, TN
    Industry: Call Center / Customer Service / Insurance
    Number of Offices: 3
    Purpose: QRM is an inbound Call Center acting as a centralized accident reporting and benefits administration response center, servicing nationally recognized employers, insurance carriers, and third-party administrators while providing excellent customer service.
    Description/Background: QRM was founded in 1999 and is privately owned and operated . QRM is nationally recognized as an industry leader in the claim reporting and exposure containment services management of the insurance claim industry. QRM's success in this market is directly contributed to the talented team members it employs.
    QRM, LLC. is an Equal Opportunity Employer (EOE).

    Come Join Us

    Job Information
    Location: Irondale, AL
    Job Type: Administrative / Customer Service
    Job Title: Inbound Call Center Claim Reporting Specialist
    Employment Type: Part-time
    Travel: None
    Benefits:
    * PTO (after 90 days)
    * Quarterly Awards
    * Employee Assistance Program (no cost to employees)
    * Employee discounts through Staples
    * Employee discounts through Tickets at Work
    * 401k (6 months)

    Summary: Quality Resource Management, LLC. is an ever-growing company that specializes in customer service for the insurance industry, offering an excellent work environment, competitive compensation, benefits packages, career advancement, and the opportunity to pursue professional development goals in a team oriented atmosphere.

    Job Requirements
    Minimum typing speed of 40 WPM, minimum accuracy of 90% both alpha & numeric
    Exceptional analytical skills(investigative nature, inquisitiveness and adaptability to environment)
    Excellent organizational and multi-tasking skills
    Clean and clear written and oral communicative skills
    Ability to project a confident, clear and professional telephone presence
    Must be used to a fast-paced environment and be able to follow instruction/direction well
    Knowledge and ability to navigate basic computer functions: Microsoft Word, Microsoft Outlook and Microsoft Excel
    Work availability during assigned shifts is a must.
    Previous office / customer service experience preferred

    SCHEDULES:
    • Sundays Only 8am - 4pm
    • Sundays Only 9am - 1pm
    • Sundays Only 11am - 4pm
    • Saturdays Only 11am- 4pm
    • Saturdays Only 3pm - 8pm
    • Saturday & Sunday 4pm - 10pm
    **BI-LINGUAL SKILLS ARE A PLUS**


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