Customer Experience Specialist - Clearfield, UT

Only for registered members Clearfield, UT, United States

1 week ago

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Job summary

We are actively seeking a results-oriented Customer Experience Specialist to serve as the customer's champion throughout the organization and be responsible for implementing key initiatives that provide product, process, and customer service excellence on behalf of the company.
The position is key in elevating the customer experience and bringing the Voice of the Customer (VoC) into the Clearfield facility and beyond.
  • Provide prompt, enthusiastic, and accurate follow-up to customers and internal functional areas of the company.
  • Collaborate with our manufacturing team to inform, manage, and balance customer requirements with the operational capacity and capability of the manufacturing plant.
  • Collaborate with respective departments to resolve customer complaints in a timely fashion

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