Service Operations Specialist - Cedar Rapids

Only for registered members Cedar Rapids, United States

18 hours ago

Default job background
Full time

Job summary

This role centers on managing client service requests from intake through completion in a structured remote environment. The Remote Service Operations Specialist is responsible for reviewing client inquiries, organizing service components, and ensuring all arrangements are confirmed accurately and delivered on schedule.
The position blends customer support, planning, documentation, and quality control within a performance-driven workflow.
  • Reviewing incoming client requests and identifying required service components
  • Researching and comparing available options based on client parameters
  • Sending confirmation emails to clients
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