Financial Counselor - Ashland, United States - Ramey-Estep / Re-group

Description

Job Description

Job DescriptionFunctionThe Financial Counselor is esponsible for providing clients with a positive financial experience by helping them navigate and understand insurance benefits and potential financial liability.Organizational duties & responsibilities:

1. The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
2. Supports the mission, vision, and values of RE. Facilitates and adheres to the agency's code of ethics, policies, and procedures.
3. Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
4. Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
5. Exhibits effective communication skills, including proper use of agency communication systems.
6. Participates in appropriate professional development programs to attain and maintain competency.
7. Effectively manages financial and physical resources to achieve the mission of RE.
8. Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

Essential Duties and Responsibilities:

1. Responsible for implementation of Good Faith Estimates for No Suprises Act.
2. Verify insurance eligibility for ongoing and new clients.
3. Connect clients who are dropped from benefits to case managers and other resources.
4. Meet with clients on sliding fee scale, assisting with completion of applications and tracking renewals.
5. Work with our clients to establish coverage for services and assist them with the good faith estimate, sliding fee scale, or payment plans.
6. Ensure accuracy and timeliness of client statements distributed monthly.
7. Reduce bad debt write offs.
8. Serve as back up for other billing processes.
9. Performs other duties as assigned.

Working conditions/environment:

1. Shift is generally day-shift, Monday - Friday.
2. Holidays, weekends, and extra hours may occasionally be required.
3. Meals are provided for staff when on campus.
4. Office setting with extensive computer usage.

minimum job requirements:Education:High School Diploma or GED required.
Bachelor's degree in Accounting/Business or a related field from an accredited school is preferred.Experience:Two years of Medical Billing and Coding experience is preferred.Specific Skills andrequirements:Good organizational skills.
Detail Oriented.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint and any other applications used by the organization.
Excellent customer service skills.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations
Maintain 20 hours of annual training
Basic Credible TrainingPhysical Requirements:The physical requirements described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.Supervisory REquirements:N/A

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