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Chattanooga

    Parts Counter Representative - Chattanooga, United States - BRAMCO GROUP

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    Description
    Job Details

    Job Location
    Chattanooga Branch - Chattanooga, TN

    Position Type
    Full Time

    Education Level
    High School

    Travel Percentage
    Negligible

    Job Shift
    Day

    Description

    Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

    Job Responsibilities:

    Perform daily and operational activities in the parts department to include the following, but not limited to:
    • Assist customers in identifying parts, ordering manuals and processing part returns
    • Obtain price quotes and check availability
    • Provide excellent customer service via phone, e-mail or in person
    • Place orders with manufacturers for factory direct parts
    • File and other miscellaneous office duties
    • Other duties as assigned by management
    Qualifications

    Job Qualifications:
    • Must have High School Diploma or equivalent
    • Must have a minimum of 1 year experience in retail/counter sales. Heavy equipment industry a plus.
    • Excellent written and oral communication and basic mathematical skills.
    • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.)
    • Ability to stoop, kneel, push, pull, twist and carry and lift up to 40lbs.
    • Maintain excellent customer service
    • Must be able to pass a background, physical, and drug screen

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